See How's A Bakery Girl Sell Cupcakes Grow A business in United State Of America #growbusiness #unitedstateofamerica #newyork #califonia #sales #profitablebusniess #busniesstricks #growyourbusniess #americans #makebusinessprofit #salesgirl #videoforkids #cartoon
Category
📚
LearningTranscript
00:00Hello! Welcome to Self-Serve Frozen Yogurt. Is this your first time?
00:04Yeah, we got it, thanks.
00:06Oooh, vanilla!
00:08Oh, oh no no, that's not...
00:10Oh no...
00:16Hey, why don't we try that with a spoon?
00:18Thanks!
00:22What the? Seven dollars for ice cream?
00:26Yes ma'am, it's 50 cents per ounce, and it seems like your son got quite a lot.
00:32This place is ridiculous, such a scam, I swear.
00:36Ew, my ice cream is sour!
00:38What? Let me see that.
00:40Oh, the flavor he chose is tart, but we have a sign for...
00:44Come on, Billy, let's get some real ice cream.
00:47But mom, they have gumballs!
00:52Hello! Welcome to Self-Serve Frozen Yogurt. Is this your first time?
00:55Yeah, we got it, thanks.
01:02I've worked a couple minimum wage jobs, but my very first one was at a small business self-serve frozen yogurt place.
01:08For the sake of this video, I'll just call it Sugar Spoons.
01:12It was just like Menchie's or Yogurtland, it worked the same way.
01:15Pick the flavor you want, pick the toppings you want, weigh it, pay it, and slay it.
01:20And even though North Carolina's state law mandated employers must pay their workers no less than $7.25 per hour,
01:27I seriously loved my first job.
01:30Ew, this isn't vanilla!
01:32Because it taught me a lot about how the world works.
01:35Sugar Spoons was a small business run by a group of hardworking women.
01:38They didn't have commercials and billboards like all the other big business dessert places.
01:43They just had good old fashioned word of mouth and Yelp.
01:47So they really had to stand out, and they did.
01:50Frozen yogurt was a very new thing to us small town southerners back in the 2010s,
01:54and fro-yo was marketed as this slightly healthier alternative to ice cream.
01:59We were also one of the only dessert places, I can remember, that always had non-dairy and sugar-free options for people with dietary restrictions,
02:06making it the perfect place for the whole family.
02:09When a friend from school referred me to work there, I soon learned being a fro-yo girl was quite the scrum-diddly-umptious job.
02:16A lot of my time consisted of gloving up to refill the toppings bar.
02:20I was snipping sour belts down to size, cutting cookie dough into cubes, slicing strawberries into slivers.
02:27I loved prep work.
02:29But sometimes I'd take a little too long in the back, and I'd be lying if I said that wasn't on purpose.
02:34Back in high school, I was terrified of talking to customers, especially when I needed to be assertive.
02:40Um, excuse me ma'am, could you please get a cup of yogurt first?
02:43Why?
02:44It's just a piece of candy.
02:45Uh, right, but that's the toppings bar.
02:48You're supposed to add those to your yogurt.
02:50Well, I don't want yogurt.
02:51But-
02:52Is there a problem?
02:53Well, uh, yeah.
02:55You need to pay for that.
02:56For th- what is it, like 30 cents?
02:59I'm just tasting it!
03:00It's not like you give people sample cups, so how am I supposed to know if I like anything?
03:09Gosh, Billy, if there's such a problem, just kick him out.
03:12Listen, I would if I could.
03:14But again, this wasn't a corporation with a customer service hotline to scream at.
03:19And I was so scared of doing anything to make Cheryl over there ruin our five-star Yelp reputation.
03:25But if I could respond with zero consequences, I would say this.
03:30What is your problem, Cheryl?
03:33This place only needs three F-words.
03:36Froyo, family, and fun.
03:39And yet, when you come in, I want to say a fourth F-word.
03:44But I would never.
03:45I would never.
03:47Besides navigating treacherous conversations without exploding, another useful skill I learned was cleaning.
03:53And I know, I know.
03:54Hold on. You've never cleaned before?
03:57Please understand.
03:58I'm not talking about a bit of decluttering, a little sweeping, or some tidying up.
04:05I mean cleaning a bathroom floor to ceiling because some lovely customers get very creative in there.
04:12I mean whipping out the gum scraper because some amazing customers will put their gum anywhere except into a trash can.
04:21And I sure as heck mean emptying those trash cans that the most incredible customers like to use to dispose of their literal sh-
04:30This normally lasted from 4 or 6 till closing, and closing time was 10 or 11 depending on the season.
04:36And again, I was in high school when I worked at Sugar Spoons.
04:39There'd be weeks I was so exhausted.
04:41I had swim practice, homework, a horrible boyfriend, college essays, SATs, musical theater.
04:49So when I was alone in that store and I had the chance to recharge my social battery, I'd soak up every second of it.
04:58I'm gonna let you guys in on a little secret.
05:00Sometimes when it was slow, my manager would run to the store across the street for strawberries, peanut butter cups, whatever we were low on.
05:08It'd be the middle of winter, not a single customer in hours.
05:12It was just me, all alone, with the store's busted little iPod.
05:17And for about 15 uninterrupted minutes, I was a Disney princess in my frozen yogurt castle.
05:25You always bring me back so high.
05:27My favorite number's day or night.
05:30I just want to come and go around.
05:33You are the hot boy and gal.
05:35I'm dreaming of a kiss from you.
05:38I'm hoping it would love me to know.
05:41That this is my incarnation.
05:44And it's sweet to me.
05:50Of this dream job.
05:52I'm kidding, that's not true.
05:54What made this job great was that even if 10 Cheryl's came through the door, there would always be at least one amazing customer that brightened my day without even trying.
06:04I loved decorating for kids' birthday parties and seeing how excited they got when they arrived.
06:09I loved recommending yogurt flavors and watching people's faces light up when they tried something new.
06:14And I loved all the regulars who would come in and catch up at the counter.
06:18Because at the end of the day, whether you're on the clock or off, we are all part of the same community.
06:24And I think that's something we forget when we go to a restaurant, a store, a cafe, anywhere really.
06:30Minimum wage workers make the world go round.
06:32And yet, they're treated like dirt.
06:34Not just by some customers, but also by lawmakers who think $7.25 an hour is fair pay for this kind of hard work.
06:42Well, if these people want respect, maybe they should get a real job.
06:46These jobs are real jobs.
06:48McDonald's feeds 70 million people worldwide every single day.
06:52Call me crazy, but if those so-called burger flippers are what makes a multi-billion dollar company grow even more filthy rich every year,
07:02I think they should be able to afford a car, a place to live, a vacation to go on, and you know what?
07:10A Nintendo Switch, an iPhone, and dare I say, the very burger they flip.
07:16You know how I said when I was 16 I made $7.25 an hour?
07:20Because that was minimum wage back then.
07:22Well, I'm sorry to inform you, I'm old.
07:25I'll be turning 27 this year.
07:27But more importantly, at the time of writing this video, the minimum wage has not yet increased in North Carolina or many other states in the US in over 10 years.
07:38To be exact, it's been 16 years.
07:41It was $6.55, but it went up to $7.25 in 2009 because of a new law.
07:47Of course, that didn't stop companies from breaking laws to underpay workers, because why would it?
07:52A $26 million fine is nothing for a company that makes $20 million every day.
07:58And don't get me started on waitresses and waiters or how it's perfectly legal to pay disabled people less than able-bodied people.
08:06According to the American Federation of Labor and Congress of Industrial Organizations, if the federal minimum wage had continued to increase, it would be at $24 an hour today.
08:16And you may think, well, why does someone who flips burgers or brings a cup of water to my table or bags my groceries need to make more than $7.25 an hour?
08:26They're just some high school or college kid working a no-skills job.
08:31Minimum wage work is not a mindless, skillless position.
08:35This is cooking, cleaning, managing.
08:38This is work that everyone benefits from every single day.
08:42And even if it wasn't, no matter who is working the kind of job where it's commonplace these days for people to throw food at you,
08:49I hope we can all agree that that person does not deserve to live in poverty.
08:54We all know that big companies can afford to pay their workers a living wage.
08:59But lawmakers, for whatever alleged reason, don't want to hold these companies accountable.
09:05Instead, they'd rather convince us that this work and these people are worthless, which couldn't be further from the truth.
09:12But I have a college degree, and even I don't get paid $24 an hour.
09:17Then it sounds like your employer is taking advantage of you, and you and your coworkers should join or form a union.
09:23Link in description for details.
09:25Some minimum wage workers are high school and college kids, but they're also moms, dads, your neighbors, your friends.
09:33And this might sound crazy, but there are people out there who do enjoy cooking, cleaning, designing birthday cakes,
09:40answering phone calls, taking out the trash, helping you find the toothpaste aisle, even handing you a sample cup at a frozen yogurt store.
09:48Whatever job it may be, minimum wage workers are not personal servants or punching bags.
09:53They're part of your community.
09:55So with that, thank you for watching my videos.
09:57If you sprinkle when you tinkle, please be neat and wipe the seat.
10:00And, as always, stay safe.