Morrisons went a 'bit too far' with number of self-checkouts, says CEO
Morrisons boss Rami Baitiéh has said the supermarket “went a bit too far” with the number of self-checkouts as it looks to pull back on the technology. The chief executive told The Telegraph that the business is “reviewing the balance between self-checkouts and manned tills” and is looking to remove some from its stores after installing too many.
Transcript
00:00Hello, my name is Greg Wright. I'm the Deputy Business Editor of the Yorkshire Post.
00:06Here are your business headlines for today.
00:08The Chief Executive of Morrisons at Rameh Bataille has said the supermarket went a bit too far
00:14with self-checkouts as it looks to pull back on the technology.
00:19He told The Telegraph that the business is reviewing the balance between self-checkouts and manned tills
00:27and is looking to remove some from its stores after installing too many.
00:32A spokesman confirmed reports that Morrisons has conducted an analysis of self-checkouts across its store estate
00:40and found around 20 stores needed to pull back on the number of terminals.
00:46My name's Greg Wright. I'm the Deputy Business Editor of the Yorkshire Post.