U.S. is investigating Delta's flight cancellations and faltering response to global tech outage

  • 3 months ago
The U.S. Department of Transportation (DOT) has opened an investigation into Delta Air Lines, after receiving hundreds of complaints over canceled and delayed flights that started when the CrowdStrike outage last week caused technological chaos worldwide.
Transcript
00:00We were able to rebook today and leave today at three, hopefully.
00:03It's a little nerve-wracking because I just want to get on the flight, but you never know what's going to happen.
00:07Yesterday it was delayed and then it was canceled.
00:10My flight, it got canceled at 2 p.m., got put back on time, delayed, and I showed up to the gate and it got canceled again.
00:18They're saying they're going to reimburse online, so hopefully I can get some reimbursements.
00:22I'm a college student. I'm just trying to get whatever reimbursed I can because it's expensive.
00:27We've been set back for one hour, and we're heading back to Detroit, and I'm sure we're going to get delayed again.

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