• 4 months ago
AirAsia has resumed normal operations after making a full recovery from last week's CrowdStrike-triggered tech outage that crippled its Departure Control Systems, resulting in flight delays and cancellations.

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Transcript
00:00AirAsia said on Monday that it had resumed normal operations after making a full recovery
00:08from a major IT outage caused by the CrowdStrike software update last Friday.
00:14The low-cost carrier said they are now operating more than 99% of their flights.
00:19They said, despite the disruption, more than 500,000 passengers had made it to their destinations
00:26in about 3,000 flights since Friday.
00:30AirAsia Aviation Group CEO Bo Lingam said the world was reeling from the impact of the
00:36global IT outage.
00:38He said the airline ground staff were in full force and hundreds of its volunteers were
00:43mobilized to work with airport authorities.
00:47He said with its systems restored, the airline looks forward to achieving its past on-time
00:53performance record of above 80%.
00:57The airline said the IT outage crippled its departure control systems, resulting in flight
01:02delays and cancellations.

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