What caused the widespread IT meltdown?

Microsoft and CrowdStrike tech disruptions impacted planes, banks, McDonald's stores, and the London Stock Exchange.

Transcript

00:00This global IT meltdown could be the biggest in history.

00:03Microsoft and CrowdStrike systems went down on Friday after a botched update,

00:07but it wasn't a cyber attack. According to cybersecurity firm CrowdStrike,

00:12the outage was caused by a flawed update that grounded flights,

00:15kicked TV broadcasts off the air, and knocked banks offline.

00:19The software is designed to prevent threats,

00:22but the faulty update resulted in the blue screen of death on customers' laptops and devices.

00:27It's one of the largest outages in history, and the economic impacts from it could be serious.

00:33Microsoft Windows is installed on more than 70% of machines,

00:36and CrowdStrike is the global leader in modern corporate protection software.