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NewsTranscript
00:00The CEO of the U.S. cybersecurity company CrowdStrike denied that the cyber attack is a widespread IT glitch
00:07that has affected various airports, banks, and media companies around the world.
00:12Here in the Philippines, passengers arrived in a hurry due to canceled flights.
00:16Saksi Live's Katrina Son.
00:18Katrina.
00:21At around 7 o'clock last night, the number of passengers in Naia Terminal 3 was reduced.
00:30Behind me, you can see that the lines in check-in counters are not that long anymore.
00:36Even now, there are still many passengers inside this area.
00:41Some of them are already looking for their seats while waiting for their flights.
00:50Delayed and canceled domestic flights were the ones that affected the passengers in Naia Terminal 3 earlier.
00:56Najas, Trixie, and Nesli were going to Bali, Indonesia,
01:01but the counter was still closed around 6 o'clock last night.
01:04They don't know which gate we are. Everything is manual.
01:09The gates are already handwritten.
01:12Abigail was supposed to go to Calibo, Aklan, but her flight was canceled.
01:16It was canceled because it's like a system error.
01:20So, it's under the control of Cebu Pacific.
01:23The terminal was deployed with additional security personnel,
01:26especially there were passengers whose heads were on fire.
01:30According to the Manila International Airport Authority,
01:33two local airlines were affected by the global IT outage
01:37that affected various companies around the world.
01:40At the airport in Davao City,
01:42passengers of Cebu Pacific checked in manually.
01:46Two airlines were canceled there.
01:49There were also delayed flights.
01:51Cebu Pacific passengers were also checked in manually at Clark International Airport.
01:57Cebu Pacific canceled their flights to Cebu, Papagadian, and Siargao.
02:03Flights from Manila to Siargao, Calibo, Iloilo, Cebu,
02:07Puerto Princesa, Zamboanga, Davao, Xiamen, and Shanghai to China,
02:12Taipei to Taiwan, Macau, Ho Chi Minh, and Da Nang to Vietnam.
02:17The flights to Taipei, Manila, and Shanghai, Manila were also canceled.
02:21According to AirAsia, due to the outage,
02:24their check-in process, self-check-in kiosk, and navigation to their amp were affected.
02:30Airports in different parts of the world also experienced a glitch.
02:34Like the airports in Los Angeles and Washington in America,
02:38where blue screens of death appear when there is an error in the Windows operating system.
02:44Some passengers were stranded in Berlin, Germany due to flight cancellations.
02:49Gradually, those stranded in Madrid Barajas Airport in Spain due to a computer systems incident.
02:56Because of this, paper boarding passes were used instead of QR codes.
03:01The queue at Changi Airport in Singapore was also affected.
03:04The flights to the Netherlands, Portugal, and India were also affected.
03:10At an airport in Dubai, UAE,
03:12passengers of a flight of an Indian airline were stranded.
03:16The queue at the airport in Paris, France was also affected.
03:20Even the IT operations of the organizing committee of the Paris Olympics was affected.
03:25Even though the effect was limited and the ticketing was not affected,
03:29not only the airports were affected.
03:31A few retailers, telecoms, and media outlets in various countries were also affected.
03:36A major TV news channel in the United Kingdom also went off-air.
03:41In the middle of the two broadcasters in Australia, the screen went black.
03:46Some banks and telecom companies in Australia were also affected.
03:50The so-called global outage came from an issue with the Falcon sensor of a US cybersecurity company called CrowdStrike.
03:57According to the company's CEO, it was not a security incident or cyber attack.
04:13The issue was already addressed and was being fixed.
04:15Microsoft is also working on a solution.
04:18According to DICT, they are monitoring the software outage
04:22that was caused by a faulty update of the cybersecurity provider.
04:26The DICT is using a different cybersecurity provider and the DICT system is not affected.
04:32A lot of people are here in Naia, Terminal 3.
04:40Those who were left behind in their flights,
04:43like the family behind me,
04:46because of the heavy traffic,
04:50can only go to Naia.
04:53Some can only reach here in three to five hours from Quezon City.
05:00That's why most of them will spend the night here.
05:04And live from Naia, Terminal 3, for GMA Integrated News,
05:08I am Katrina Son, your witness.
05:13Kapuso, let's be witnesses together.
05:16Subscribe to GMA Integrated News on YouTube.
05:19And for Kapuso Abroad, join us on GMA Pinoy TV and www.gmanews.tv.
05:30Thank you.