Fiverr Complete Course Part 15 | Delivering the Order to Client on Fiverr | Mentor - Rishabh Sharma
Deliver with excellence!
In this video, we'll guide you through the process of delivering your work to clients on Fiverr, ensuring a smooth and successful transaction. Learn how to prepare and package your deliverables, write a professional delivery message, and handle client feedback and revisions.
By the end of this video, you'll know how to deliver high-quality work that meets and exceeds client expectations, building trust and driving repeat business on Fiverr!
#FiverrOrderDelivery #FreelanceSuccess #ClientDelight
In this video, we'll guide you through the process of delivering your work to clients on Fiverr, ensuring a smooth and successful transaction. Learn how to prepare and package your deliverables, write a professional delivery message, and handle client feedback and revisions.
By the end of this video, you'll know how to deliver high-quality work that meets and exceeds client expectations, building trust and driving repeat business on Fiverr!
#FiverrOrderDelivery #FreelanceSuccess #ClientDelight
Transcript
00:00Welcome back, so till now we have seen that when the order will come we have talked to the client
00:24that we have said thanks a lot for your order whenever it will be completed we will deliver
00:29now after one day you have completed the work now you have to deliver the order
00:35now to deliver the order you will go here on that order
00:39you will click on deliver now
00:42ok
00:43and here you will click on order to deliver
00:46now to deliver how will be the best way that we can ask for the review
00:51if there is any issue we can talk to him
00:53we will write
01:24hope you will surely love my work
01:32please do share your amazing experience with me as it really matters
01:45matters a lot
01:48if you have any queries
01:53please feel free to message me anytime
01:59and I will be happy to help you
02:05thanks
02:08Rishabh
02:11right
02:13now what will happen with this
02:15now you have said from your side that the work is really good
02:19so there is no negative thought in the mind of user
02:22and if he doesn't like the work
02:24and he wants some changes
02:26then he will message you
02:29right
02:30now here you will see upload work option
02:32as soon as you will deliver
02:34here you will see
02:35attach your file or proof of completion
02:38so whatever work you have
02:40if you have excel
02:42in this case it will be excel
02:43so upload excel here
02:46by going to upload work
02:48right
02:50ok
02:51so if you have run facebook ad
02:53then you can take screenshot
02:55and upload it here
02:57let's say we have taken this screenshot
03:07here
03:09here is the screenshot
03:11right
03:17by going here
03:19we will upload here
03:27and here we have done
03:29deliver
03:31right
03:33now in most cases
03:35your order has been delivered
03:38user will like it
03:39he will accept
03:40let's say he has some problem
03:42that in this order
03:45he couldn't meet his expectation
03:48so he will tell you
03:50to resolve the issue
03:52if you can resolve it
03:53then it is good
03:55if you can't resolve it
03:57or the order he has given
03:59he is asking for more
04:01so you will tell him
04:02no this can't be done
04:04according to this order
04:05only this much can be done
04:07if you want
04:08you will have to pay extra
04:10it's not like you will say for everything
04:12if you do like this
04:14then the order will be cancelled
04:16right
04:17now cancel
04:18we have to try not to cancel
04:20ok
04:22we will try our best
04:24not to cancel
04:25we will talk to him with love
04:27because at the end of the day
04:29he has to give review
04:30and if the review is completed
04:32then
04:33the value of your profile will be finished
04:35if there is one bad review
04:37then your rating will be very low
04:39rating will be low
04:40ranking will be low
04:41and you will stop getting orders
04:43so you have to try your best
04:44that you get 5 star rating
04:46always
04:47so you have to keep your clients happy
04:49if
04:50let's say
04:51there is a big issue
04:52and you are putting review on review
04:54and there is no solution
04:55ok
04:57then we will take the way of cancel
04:59now how will the review come
05:00I will show you this too
05:02you have delivered the order
05:04see this
05:05I have another laptop
05:07from another account
05:08I will put review on it
05:09now I will show you how the review comes
05:13are you please
05:14it is written on it
05:15do you like this delivery or not
05:17will you approve it or not
05:19we say no
05:21I need review
05:22there is an option
05:23I need review
05:24I need more plates
05:29send review
05:31see this
05:32what happened
05:34here we have a review
05:37so this way
05:38you will see review here
05:40see this
05:41notification will come here
05:42that you have ordered a review
05:44ok
05:46so you have to take care of this
05:48when there is a review
05:50you tell the user on the phone
05:53that
05:54I will fix it right now
05:56if you are not available
05:57then tell him
05:58that I will fix it in a while
05:59we have time
06:00ok
06:02see this
06:03here it comes
06:05you have delivered the order
06:07here it comes
06:08I need more plates
06:09so here you talk to him
06:10make him understand
06:11that in this much money
06:12you will get only this much
06:13or
06:14let's say
06:15you did like this
06:16or there is a question
06:17that
06:18how did you remove the plates
06:19I removed the plates like this
06:22and that's it
06:23and then ask him
06:24shall I order the delivery now
06:25if you are satisfied
06:26because at the end of the day
06:28the user
06:29very nicely
06:30with love
06:31that
06:32there is no problem
06:33because he will give a good review
06:35your rating
06:36ranking will be boosted
06:37in a great way
06:38our profile
06:40the reason for being ranked
06:42is that
06:43our ratings are very good
06:44even the new profile
06:46I made a new gig on it
06:48after 2-3 reviews
06:49recently
06:50it was shot
06:51now orders
06:52start coming automatically
06:53and that too
06:54started doing very well
06:55this gig
06:56ok
06:57so
07:29to give a super feedback
07:32ok
07:33now what is the issue with this
07:39see
07:40we wrote this
07:41now what is the issue
07:43here you can't write directly
07:45that give me a 5 star rating
07:46it's not allowed
07:48that you will say directly
07:49give me a 5 star rating
07:51you will say
07:52share your feedback
07:53share your experience
07:55ok
07:56here I did it again
07:57deliver it
08:00ok
08:01see
08:02it was delivered
08:03I got a message
08:04so
08:05in this way
08:06we have to
08:07deliver an order
08:08now
08:09in the next video
08:10I will tell you
08:11that
08:12what to do
08:13if there are many issues
08:14ok
08:15so
08:16see you in the next video
08:17till then
08:18thanks a lot for watching
08:19bye
08:20bye