On the latest episode of Executive Exchange, Leadership Editor Ruth Umoh sits down with legendary Shake Shack founder Danny Meyer and former CEO Randy Garutti to discuss the best leadership advice he got from Danny and what's next for the $4 billion burger empire.
Category
🤖
TechTranscript
00:00What worst piece of advice you got that burned you in your career worst? Yeah
00:05Oh my god, you got one. You want to go first on that?
00:07I think anybody who ever tells you I had a moment with him. I remember this wasn't him giving
00:13This was him giving me a good advice
00:14I don't even remember this Danny was interviewing me before I even started to work at Tabla
00:19So this would have been 1999 and I said something like it was kind of like a tough guy manager guy thing to say
00:25And you stopped me. I remember this and you're like
00:28Why do you feel like you have to lead that way and
00:32I was like, oh my god, maybe I don't need maybe I don't need to be that so I think
00:38People who give you advice that you got to be, you know, so tough about things or you know that
00:44Has lots of ways to get there's lots better ways to get the job done. I've only gotten good advice my whole life
00:51I
00:57Would like to to share that, you know, there's a gift that a lot of people don't have in business
01:04And that is the ability
01:05to
01:07to lead
01:08sideways down up and
01:11Randy has done an amazing job of leading in all directions. What will you miss most about chick shot?
01:16I'm gonna miss the the day-to-day
01:19It's really friendships
01:21I think a lot of people say you got friends at work and maybe you do but I was writing some
01:26thank-you notes to some folks this last week as I was I was winding down and you really think about like
01:33People who've worked with for decades and how many things you've been through together
01:39Losing your luggage in China, you know trying to figure out the right menu item in Thailand or London or
01:47Pittsburgh and
01:49That those relationships are meaningful. It was always more than a job. It has always been that for
01:56The team at Shack what's next for Shake Shack building on this extraordinary foundation?
02:01continuing to grow at the pace we're now growing and
02:05Continuing to field the most thoughtful talented caring team of human beings who love
02:12Serving each other as a way to help serve our guests