• 9 months ago
The small plates specialists provide quality food which has customers travelling from Portsmouth and Southampton to taste.
Transcript
00:00 So my name is Vincent, I'm the area manager for Fort London Road and the auction house in Peterfield.
00:04 What sets you apart here from elsewhere, the restaurants in the area?
00:09 Well to be honest we have a very versatile offer. We've been established since seven years already.
00:17 We offer mainly dishes to share, kind of tapas style. We have a huge variety
00:27 offer also for gluten-free, vegan and dairy-free. We relaunched our new menu
00:34 last Monday on the 18th. Yes we are a very mix of sort of dishes between Mediterranean
00:43 and food. So yeah. Perfect, perfect. And what's the culture like here? Is it quite a relaxed culture?
00:51 It's a very relaxed environment, it's very friendly so dishes coming when I'm ready,
00:56 it's no particular order so it's very interactive with the table.
01:00 Yes it's very relaxed atmosphere to be. Perfect. Obviously we're in Haldane,
01:09 so it's obviously not one of the busiest places but obviously you seem to be doing really well
01:13 and thriving in a reasonably small location. Why do you think that is? How do you actually do that?
01:18 Well to be very honest we are very focused in customer service. So even it's a small town
01:26 the offer is very unique for the area so that makes us very popular. So we have a huge variety
01:33 of dishes probably around almost 50 dishes in our regular menu. Plus we have a huge drink
01:40 cocktails list so that makes us a little bit popular because it's slightly different from what
01:46 the offer in the area is. Do you have people traveling from city and around and from other
01:52 areas to come to you? I'm very impressed to be very honest we have a lot of people coming from
01:56 Portsmouth, Southampton, Hayling Island, Fairham, Haven is quite close but still people traveling
02:04 from so yeah it's not dramatically. So what's your most popular dishes here? Well we have a couple of
02:12 popular dishes even the menu we relaunch is quite new. We redesigned a couple of dishes we used to
02:17 have in the past like the prawn pil pil and chicken pil pil. They're very popular. We have tuna steak
02:23 and potatoes bravas very popular in our offer. We try to resource also for local suppliers so our
02:33 butchers in Hainesworth, our general wine company coming from Lipp Hood so it's quite local you know
02:40 try and supply us to be honest. Yeah yeah okay great and what's coming for a stand out of your
02:44 the new menu that you've introduced this week? What's kind of? Well we had a couple of things
02:48 we introduced in this week that we have the barbecue brisket which is very very tender and
02:54 lovely a piece of meat. We have the pulled ribeye absolutely stunning also and we are going to
03:01 introduce also in our offer a brunch which we hopefully planning to relaunch it for two weeks
03:09 times from now. Perfect and how's the obviously been a few days now the new menu's been out how's
03:14 that been received by customers? Listen we are very happy for what we are delivering at the moment and
03:20 the feedback from our customer where we aim to have is it's extremely good it's fantastic so
03:27 they don't see the difference on quality because we are betting this time in food
03:31 in our new offer to be honest to uplift our our offer. Yeah perfect perfect and have you got
03:37 anything else planned like any events planned or anything that customers should look out for in the
03:41 coming months? Well we are planning to do three four big events this year so the next
03:49 formal event is Las Vegas at Fort London Road which is at 27th of April we are fully booked
03:58 for that event. Okay. And the next one will be rodeo party at Fort London Road the 3rd of August.
04:06 Okay. We have another event in close to winter time and then we have New Year Eve.
04:13 Oh perfect so you kind of run themed nights every so often. Yes. So what does that say for example
04:19 the Vegas night what's that going to entail? Well Las Vegas it's a casino night at Fort London Road
04:26 so it's a theme party we launched here with a four courses meal and a welcome drink.
04:34 A menu is a surprise at every single event we do. It's like a blind date. So and is there still
04:39 tickets available for the rodeo? Yes it's still tickets available for rodeo party on the 3rd of
04:46 August. Okay yes and what's that that's obviously cowboy themed? Yes it's a cowboy theme yeah it's
04:53 a wild west party at Fort London Road. So we relaunch these events normally three or four
04:59 times a year and then these ticket events it's a private event normally.

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