Communities Secretary Michael Gove brands the management of Thames Water a “disgrace”, insisting they should “carry the can” for any future investment, instead of consumers. Bosses at the company have admitted the firm could face the risk of emergency nationalisation as its funding crisis deepened – after shareholders refused to give the troubled utility giant extra cash. Report by Blairm. Like us on Facebook at http://www.facebook.com/itn and follow us on Twitter at http://twitter.com/itn
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00:00 Well, I think the leadership of Thames Water has been a disgrace.
00:02 I think for years now we've seen the customers of Thames Water taken advantage of by successive
00:08 management teams that have been taking out profits and not investing as they should have
00:11 been.
00:12 When I was Environment Secretary I called this out.
00:14 They haven't changed their ways.
00:16 I have zero sympathy for the leadership of Thames Water.
00:19 In my own constituency I've seen how they've behaved in a high-handed and arrogant way
00:23 towards the consumers who pay their bills.
00:26 So the answer is not to hit the consumers.
00:29 The answer is for the management team to look to their own approach and ask themselves why
00:35 they're in this difficult situation.
00:37 And of course the answer is because of serial mismanagement for which they must carry the