State of the Nation is a nightly newscast anchored by Atom Araullo and Maki Pulido. It airs Mondays to Fridays at 10:30 PM (PHL Time) on GTV. For more videos from State of the Nation, visit http://www.gmanews.tv/stateofthenation.
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NewsTranscript
00:00 Consumer Act violates the No Video No Refund Policy of some online sellers, according to the Department of Trade and Industry.
00:09 DTI said that the right of the buyer to replace, refund or repair any damaged product is not required.
00:16 No unboxing video is required and the defective product is enough to be presented.
00:21 If the seller refuses to give a refund or replace the damaged product, you may email consumercare@dti.gov.ph.
00:31 After this, DTI will schedule a mediation between the seller and buyer within 7 to 10 days.
00:39 If there is no agreement, DTI will study the evidence and statements to determine who will be responsible.
00:49 Don't miss the latest news. Subscribe to GMA Integrated News on YouTube.
00:55 For all of our abroad viewers, follow us on GMA Pinoy TV and www.gmanews.tv.
01:04 - music -