Owner of Badsha Indian Cuisine in Tenterden speaks after going from 0 to 3-star food hygiene rating.
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00:00 The first visiting from the SSR and what was his demand and I did with my staff all his
00:11 recommendations.
00:12 So it is very, very serious and my customer was shocked for this SSR report.
00:22 Anyway the things happened, I can do it but again my customer, they are coming back, lots
00:28 of customers, they call me, we are supporting you, we know you are.
00:34 So after two, three weeks then we done all the other requirements as well.
00:40 I have a big concern about my customer.
00:44 I always, I have a staff meeting and I told them we are zero tolerance here to serve this
00:52 food.
00:54 So far the health concern, we haven't got any complaints since almost more than 30 years.
01:01 Nothing wrong goes here.
01:02 But we have maintenance, the hygienic, what we require.
01:07 So telling to all my expected customer, our kitchen, I can say you have nothing to registration.
01:16 Everything is we done as a request to the 100% healthy way to make the food open for
01:25 everyone.
01:26 If you have anything, you can visit my kitchen.
01:29 I have nothing registration.
01:31 Everything is crystal clear and we will do that until we are in business.
01:37 We maintain our highest standard.
01:39 What are we doing at the moment?
01:41 Every item we have put the label and minimum three days.
01:46 We don't use more than three days anything.
01:49 And if it is three days over, then we can throw it.
01:53 And you can visit, you see there, every freezer got a labeling the date, cooking date and
02:00 expiry date.
02:01 We maintain it.
02:03 I am not happy with this rate at the moment because I believe and I can get it the fine
02:11 because what is my standard.
02:13 I'm really apologies to my customer for this bad things.
02:19 Lastly, now we are ready for you and I have got every facility for you and I'm trying
02:26 to 100% nice, clean everything to serve you.