• last year
The European Commission has asked airlines to standardise their luggage sizes in order to make things simpler for travellers.
Transcript
00:00 Small backpacks, big purses. What`s actually allowed on a plane? Airline rules change regularly
00:09 and the lack of common measures often leads to hidden extra costs. For many people, it`s
00:14 difficult to understand what size items are allowed on board for free, which has prompted
00:19 the European Commission to ask airlines to come up with standard sizes.
00:26 Sometimes it`s unclear. There is the uncertainty that somebody will stop you and go, you`re
00:30 not allowed that bag. But if every airline had the same rule, that would be easy, but
00:34 then...
00:36 The European Parliament asked some months ago for a standardization of airlines` carry-on
00:40 luggage rules. But instead of proposing measures by itself, the commission says it will let
00:46 the industry decide if they provide greater transparency or not.
00:51 This information should be provided to the traveler from the very beginning to know exactly
00:56 when you buy a ticket, what are you buying actually, what kind of luggage you can bring
01:05 either on board or in the hall. This being said, we reserve our right that if nothing
01:13 will happen in a reasonable amount of time, that we will step in.
01:18 On Wednesday, the European Commission proposed a series of measures to reinforce passengers
01:23 rights legislation. And it`s putting a special focus on the reimbursement of delayed or canceled
01:29 trips as it`s discovered gaps when it comes to intermodal journeys.
01:34 We`ve had delays and sometimes it was very quick to settle it and sometimes it took a
01:42 very long time, and especially if you have like two flights on a row.
01:47 One way the commission is trying to solve this is via a standard EU-wide reimbursement
01:52 and compensation form.
01:58 But it will also try to help passengers be more aware of their rights, especially if
02:02 they`re traveling by different means of transport or if they booked the trip with an intermediary.
02:06 [CHEERING]

Recommended