التقنيات المالية في الكويت تتصدر قائمة الخدمات المصرفية
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00:00 Over the course of a few years, the concept of e-bank services has taken a major turn in the heart of the banking industry and in the field of payments.
00:10 Alphentex platforms have recorded remarkable successes and widespread spread,
00:15 which has sparked fears about their impact on the bank's customers or their market share,
00:21 with banks quickly responding to threats by setting up a competitive partnership and adopting a place-to-place ratio, turning threats into opportunities.
00:33 There are no challenges. Every challenge has an opportunity.
00:36 For us, as a technology sector, COVID-19 was the best opportunity to convert society into a technology society.
00:46 We have the youth, we have mobile penetration.
00:49 We have all the factors that help us embrace Alphentex.
00:53 Plus, we love new things, we love trying new applications, technology. We don't have this problem and fear.
00:59 We don't see everything as a threat, as long as we cooperate and benefit.
01:04 Every challenge is an opportunity. We see it.
01:07 How do we translate these opportunities into added value for our customers?
01:12 The emergence of digital banks was one of the main drivers of technological development that entered the heart of the banking industry.
01:20 Banks, through their digital arms, provide a wide range of services in an easier and more flexible way,
01:29 which has become the basis of a wider customer base.
01:33 Between the ages of 15 and 24, this age group forms a third of society.
01:42 Therefore, investment in it and investment in it is very important.
01:46 The digital banking base relied on three pillars,
01:51 which are the bank, financial technology companies, and telecommunications companies.
01:56 Each pillar provides what it has of technologies, infrastructure, or services.
02:01 Many businesses have become electronic applications.
02:05 The customer base has entered new lines, and competition has been set on who provides the best experience for the client.
02:12 The facilities, infrastructure, or base that establishes this trust is artificial intelligence or big data that exists at the bank,
02:24 and technology is subjugating it.
02:26 It does not seem that the cooperation of banks, telecommunications companies, and digital platforms has reached its peak yet.
02:33 The eyes are on other types of clients,
02:37 new types of services outside the framework of payment or payment.
02:43 Samer Rashid, CNBC Arabia, Kuwait.