A one-meter fall was all it took...
It started when I felt a tiny ridge – an imperfection – on the Samsung Galaxy S22 Ultra's perfect plane of glistening Gorilla Glass.
It started when I felt a tiny ridge – an imperfection – on the Samsung Galaxy S22 Ultra's perfect plane of glistening Gorilla Glass.
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TechTranscript
00:00 Oops.
00:01 Hi, I'm Lance Yolanoff, US Editor-in-Chief for TechRadar, and this is my Samsung Galaxy
00:13 S22 Ultra, and it has a broken screen.
00:16 How did this happen to this beautiful, pristine, essentially brand new device?
00:21 Let me tell you.
00:22 It started when I was playing with it on the train, and I'm doing what I usually do, checking
00:27 out angry tweets.
00:29 And then I notice that my finger is catching on a little ridge on the screen.
00:34 I'm like, "What is that all about?
00:36 That's strange.
00:37 It's just a little..."
00:38 And I tried to scratch it away.
00:40 I couldn't scratch it away because it's a crack that runs from here to essentially here.
00:49 That line that you're seeing right there, that's the crack.
00:55 So now let me explain what happened.
00:56 I was carrying the Samsung Galaxy S22 Ultra in this case.
01:00 I was holding it in the kitchen in my house, and from three feet off the ground, and that's
01:06 not up here, that's halfway down, fumbled, dropped it, hit the ground, picked it up,
01:13 everything looked fine.
01:14 I moved on.
01:15 It wasn't until a few days later when my finger was on that screen that I noticed something
01:19 different.
01:21 By the way, when I dropped the phone in the kitchen, my wife heard it from the other room
01:27 and said, "What was that?"
01:28 I said, "My phone."
01:29 She goes, "Is it broken?"
01:30 I said, "No."
01:31 She goes, "Why is it that when I drop my phone, it shatters and yours never does?"
01:36 Well, now I guess the joke's on me.
01:41 Now the Samsung Galaxy S22 Ultra is a device, an Android 12 device that I really love.
01:45 It's 6.8 inches.
01:47 It's got that beautiful bright screen.
01:49 It's got Gorilla Glass, Victus Plus Glass on the front and the back.
01:53 This should be strong.
01:55 And remember, I've been carrying it around in a case.
02:00 Now I'm not saying there's something fundamentally wrong with this device.
02:02 I think that I just managed to drop it and it hit the ground right at the precise spot
02:09 where there's just enough tension between the aluminum chassis and the screen to create
02:16 that crack.
02:17 But the crazy thing is, it's not a shatter.
02:19 This screen is not shattered.
02:22 It's just perfectly cracked.
02:24 It does not seem to be getting worse.
02:27 Certainly never going to get better.
02:29 But it's just a really bad coincidence that that short drop created this crack.
02:41 So you'll notice that there's really nothing wrong with the device.
02:44 The Samsung Galaxy S22 Ultra is still working perfectly well.
02:47 Front and back looks great.
02:49 You would almost never know.
02:51 It is so hard to detect.
02:52 I mean, I think that's why I missed the crack for a number of days.
02:56 But if you were to come here and rub your finger across it, you would actually feel
02:59 it.
03:00 And the other thing to keep in mind is, now that the screen is cracked, even though this
03:03 is an IP68 rated device, I'm not going to drop it in water anymore because it's not
03:09 perfectly sealed.
03:10 I mean, that is a place where potentially water could get in.
03:14 So it's just unfortunate that it happened.
03:17 And my recommendation to you is, put a case on your Samsung Galaxy S22 Ultra and hold
03:23 on to it tight.
03:25 So you've probably read my Samsung Galaxy S22 Ultra review, in which I talk about what
03:30 an excellent phone it is.
03:32 And also, it's got some incredible cameras on it.
03:35 The space zoom is just nuts.
03:38 I really still love this device.
03:41 But you might be asking yourself, "Well, wait a minute.
03:43 Why didn't you perform a drop test?"
03:45 In reality, these gadgets, which are loaned to us by companies, I don't drop them because
03:50 I'm not trying to break them.
03:51 Because guess what?
03:53 This has to go back to Samsung.
03:54 By the way, they're not going to be too happy when they see it's cracked.
03:57 I still insist it's not my fault.
03:58 You drop something from three feet above the ground, it should not break.
04:02 That's my story.
04:03 I'm sticking to it.
04:05 [music]
04:09 (explosion)
04:11 [BLANK_AUDIO]