Japanese style hospitality - Cleanliness is key - video Dailymotion

The Manila Times

Japanese style hospitality - Cleanliness is key  Sitting down in a Japanese restaurant, you’ll be given an 'oshibori' moistened hand towel, both to clean your hands and as an expression of 'omotenashi,' or hospitality. These towels are usually provided by a rental cleaning service to ensure they meet exacting standards of hygiene and cleanliness. The culture of hospitality and cleanliness also led to the development of unique Japanese rest room designs, and we see some of the latest technology, including toilets that clean themselves with water that eliminates bacteria. Japanese 'oshibori' and rest rooms – they are one of the symbols of 'omotenashi.'  VIDEO BY MINISTRY OF FOREIGN AFFAIRS OF JAPAN  Subscribe to The Manila Times Channel - https://tmt.ph/YTSubscribe  Visit our website at https://www.manilatimes.net  Follow us: Facebook - https://tmt.ph/facebook Instagram - https://tmt.ph/instagram Twitter - https://tmt.ph/twitter DailyMotion - https://tmt.ph/dailymotion  Subscribe to our Digital Edition - https://tmt.ph/digital  Check out our Podcasts: Spotify - https://tmt.ph/spotify Apple Podcasts - https://tmt.ph/applepodcasts Amazon Music - https://tmt.ph/amazonmusic Deezer: https://tmt.ph/deezer Stitcher: https://tmt.ph/stitcher Tune In: https://tmt.ph/tunein  #TheManilaTimes #DailyNews #Japan #Cleanliness #Hospitality #Clean #Oshiboro #Omotenashi #Technology #Bacteria

Transcript

00:00 [Music]

00:07 As soon as you sit down in a Japanese cafe or restaurant, you'll be given a moistened

00:15 hand towel, or "oshibori".

00:18 It's not just for cleaning your hands, it also makes you feel welcomed.

00:24 This custom began in the 17th century, when Japanese inns greeted guests with towels for

00:29 cleaning hands and feet.

00:31 It's still a symbol of "omotenashi", the Japanese ideal of hospitality.

00:38 Disposable oshibori made from non-woven fabric are now becoming common.

00:47 Traditional reusable cotton oshibori are collected and laundered by specialist contractors.

00:55 Repeated washing at a relatively low 70 degrees Celsius sterilizes the towels without harming

01:00 the fabric.

01:02 Then to be extra safe, they are disinfected with sodium hypochlorite.

01:09 Dry to just the right dampness, the clean oshibori are then rolled up and individually

01:14 packaged.

01:18 Towels must meet stringent hygiene standards before being supplied to cafes and restaurants.

01:23 "We need two or three stages of disinfection to fully clean the oshibori and ensure they

01:30 are completely safe to reuse.

01:35 Oshibori are an important expression of hospitality, making your customers feel at home, so everything

01:41 must be perfect."

01:45 In the cold winter months, many places use a special heater to provide customers with

01:49 nice warm oshibori.

01:54 Freshening up with a moistened towel gets you ready to enjoy your meal.

01:58 With an oshibori, you are being offered hospitality, or "omotenashi".

02:05 Narita Airport, the gateway to Japan.

02:10 Overseas visitors are always impressed by the spotlessly clean restrooms.

02:16 Many express surprise at the heated bidet-style toilets.

02:23 These have a nozzle that automatically extends and sprays warm, cleansing water.

02:30 "I felt very much relieved after using it."

02:37 This is Maritomo, an expert who spent many years researching and writing about toilet

02:42 technology.

02:45 The evolution of Japanese restrooms has produced many unique products, like the washlet.

02:50 "I think it's the Japanese attention to detail and delicacy that helped these toilet technologies

02:56 evolve. They're also inspired by our traditional ideal of hospitality."

03:02 Many of these toilet functions express the "omotenashi" spirit.

03:07 Sensors recognize you're approaching and raise the lid, so you never have to touch anything.

03:13 The recent innovation is a water spray to keep the bowl hygienic.

03:17 Instead of sterilizing chemicals, it uses electrolysis.

03:24 Maritomo has come to this park in Tokyo to check some new public toilets that are causing

03:28 headlines.

03:30 The first thing you notice is the colorful design.

03:33 "I like the use of different colors. That's a very creative touch, and it raised my sense

03:39 of anticipation."

03:40 The unique thing about those toilets in the park is their see-through walls. It was quite

03:46 a shock to see.

03:49 The walls are transparent when the restroom is not in use, but as soon as you enter and

03:54 lock the door, the interior is securely hidden.

04:00 A big merit is that after dark it's easy to check that there's no one suspicious lurking

04:04 inside.

04:08 And because you can see into these toilets from outside, you're always confident they'll

04:12 be spotlessly clean before you enter.

04:17 Maritomo points out another merit.

04:22 Because they're always so clean, you feel you must be extra clean too when using them.

04:26 Like a relay race, you are handing the baton of cleanliness on to the next person. A very

04:31 effective approach.

04:34 Cleanliness and hospitality. Two concepts very dear to the Japanese heart, and still

04:39 very much alive today.

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Japanese style hospitality - Cleanliness is key

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