This video shows the moment a woman asks for the police to go to her house 'right away' because she can hear rodents scratching in her house.
West Yorkshire Police said: "Please don’t call 999 if you think there is a rat in your house.
"This is not a police emergency. Only call 999 when a crime is in progress or there is a danger to life."
West Yorkshire Police said: "Please don’t call 999 if you think there is a rat in your house.
"This is not a police emergency. Only call 999 when a crime is in progress or there is a danger to life."
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NewsTranscript
00:00 What's the police want for an emergency?
00:04 Yeah, I'd like the police please, as soon as possible.
00:08 Yeah, we've got the police, what's happening?
00:11 Well, I've been living in my property since January now.
00:16 I keep the property clean, even though I've got children.
00:19 And I've been hearing scratching behind the walls at night.
00:22 Now, just not long ago, I've just managed to get a baby mouse back into its hole where it's come from.
00:27 Now, in my five-year-old bedroom, I think there's a giant mother rat behind the wardrobe.
00:33 I've just squirted bleach and I just heard something like crackling, like electric noise.
00:39 It was crackling and I can't go behind the wardrobe to even look at it.
00:44 Do you know what I mean? It's a Sunday, pest control are not working.
00:47 I've just phoned my landlord and his phone just happened to be off.
00:53 Do you know what I mean? And I just feel like I need to move from this house now.
00:58 I would like someone to just come and look behind the wardrobe, please.
01:02 OK.
01:03 Rat.
01:04 Unfortunately, the police can't deal with pest control.
01:07 [BLANK_AUDIO]
01:17 [BLANK_AUDIO]