Hashan Kodituwakku | In house IT support

Having an in-house support team means your IT department is located right in the business. They are hired to maintain, monitor, and handle all the company’s IT infrastructure. The reason why many prefer in-house is because of the control over data and actions and the need to have IT support just under their nose. With the right knowledge and team, a business can build a strong support team that understands a specific organization’s system, strategies, and objectives.

However, Hashan Kodituwakku notes that an in-house team of experts is not something many organizations could boast of. Many companies, especially small businesses, go for junior administrators who might not know all that it takes to handle the network infrastructure or build strong cybersecurity.