Customer Survey Forms Data Entry Service - Case study Invensis
www.invensis.net
This is the story of how a global hospitality chain increased back office productivity by 72%.
With over 7000 hotels, their focus is to deliver a marvelous experience to their costumers. Their non focus: to manage an overwhelming amount of customer survey forms.
Solution? Outsourcing
What's outsourcing?
"Purchasing ongoing services from an outside company that a company currently provide, or most organizations provide for themselves."
Jane C. Linder, Outsourcing for Radical Change: A Bold Approach to Enterprise Transformation (2004)
Invensis challenge?
Entry and process company's scanned data, and convert it into highly valuable, easy to use information.
Results achieved?
15% increase in document process accuracy
72% increase in back office productivity
40% cost reduction
Invensis, Because every outstanding business, needs exceptional back office support.
For more information log on to www.invensis.net
Please contact us at sales {at} invensis {at} net OR Call us Now from US +1 (302)- 261-9036, UK +44 203 411 0183, AUS +61 3 8820 5183, IND +91 80 41155233 for more details on our services.
This is the story of how a global hospitality chain increased back office productivity by 72%.
With over 7000 hotels, their focus is to deliver a marvelous experience to their costumers. Their non focus: to manage an overwhelming amount of customer survey forms.
Solution? Outsourcing
What's outsourcing?
"Purchasing ongoing services from an outside company that a company currently provide, or most organizations provide for themselves."
Jane C. Linder, Outsourcing for Radical Change: A Bold Approach to Enterprise Transformation (2004)
Invensis challenge?
Entry and process company's scanned data, and convert it into highly valuable, easy to use information.
Results achieved?
15% increase in document process accuracy
72% increase in back office productivity
40% cost reduction
Invensis, Because every outstanding business, needs exceptional back office support.
For more information log on to www.invensis.net
Please contact us at sales {at} invensis {at} net OR Call us Now from US +1 (302)- 261-9036, UK +44 203 411 0183, AUS +61 3 8820 5183, IND +91 80 41155233 for more details on our services.
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