• 13 years ago
One of the best troubleshooting techniques when you're having trouble integrating a matrix with a control system is a terminal program like Windows HyperTerminal or PuTTY. These programs are free and directly connect any computer to a switch to issue RS-232 commands.

In our latest video, AVocation Systems demonstrates HyperTerminal and PuTTY troubleshooting and how easy it is to set up and use these programs. For more information about using matrices and other distribution products, visit our blog: http://blog.avocationsystems.com

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