Stan Sher - Dealer eTraining - Tone Inflection
http://dealeretraining.com/
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Stan Sher of Dealer eTraining talks about the importance of having the right tone and inflection on the phone when handling customers.
http://dealeretraining.tumblr.com/
Stan Sher of Dealer eTraining talks about the importance of having the right tone and inflection on the phone when handling customers.
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Learning