PennyGem’s Chloe Hurst gives you tips on how you can still sometimes get a refund on non-refundable hotel accommodation.
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00:00Everyone loves a refund, especially when you didn't get what you thought you were paying for.
00:08Despite being deserving and more than ready for that holiday,
00:12there may be times your non-refundable accommodation really will mean you kiss your money goodbye.
00:18However, don't lose hope just yet.
00:21USA Today reports,
00:22In some unique cases, you can still sometimes get a refund.
00:27If your circumstances change, and let's face it, with COVID-19 around, we're used to reactionary solutions.
00:34Sometimes a shift in your schedule can be enough to get a refund.
00:38Try requesting to shorten your stay if a full cancellation doesn't work.
00:43Speaking of COVID-19, if you become ill, there is a small chance the hotel might sympathize and allow a refund,
00:51especially if it's in the invested interest of the other guests.
00:54Now, speaking of sympathy, a death in the family might also work on empathetic hotel employees.
01:01Before you go ahead and pull the pity card, many venues may request you provide documentation,
01:07so no fake deaths are allowed.
01:10If you've done your research, which hopefully you have beforehand,
01:13there may be a way to get a refund if the hotel is not as you expected.
01:17The site reports, appeal to the highest level possible, and if necessary, to your credit card company.
01:24And make sure you take photos of the unexpected letdowns for backup.
01:29Logic would tell you it's best to avoid non-refundable hotel reservations in the first place,
01:34but also consider obtaining travel insurance or rescheduling your stay,
01:38instead of cancelling it outright.