Heathrow Airport, the fourth busiest in the world, was temporarily closed after a fire broke out causing a major power outage and hundreds of flight disruptions.
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00:00Passengers were left stranded, unsure of where they'd be able to fly out.
00:14I was at the airport earlier, but local agents and police asked me to leave, as they tried
00:18to manage the chaos.
00:20Outside Terminal 5, dozens of travelers stood in limbo.
00:22Some had been waiting since 5am.
00:24British Airways and Virgin Atlantic both said this would have a significant impact on their
00:29Right now, the fire is under control, but the effects are still being felt.
00:34Thousands of people are still stuck, or scrambling to rebook their flights.
00:50The airline is absolutely responsible for putting you up in a hotel, for giving you
00:56free meals, for getting you to your destination as soon as possible.
01:01And that doesn't matter if you're at Heathrow, as long as you're flying on a UK airline,
01:05they have to look after you.