A new campaign, coined ‘Share for Better Care Week’ is hoped to urge patients who have used the NHS recently, to share feedback in order to improve health and social care services. It’s been reported that 9 in 10 people in England want better health and social care services, despite many not taking the time to submit feedback.
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00:00A new campaign, coined Share for Better Care Week, is hoped to urge patients who have used
00:05the NHS recently to share feedback in order to improve health and social care services.
00:11It's been reported that 9 in 10 people in England want better health and social care
00:14services, despite many not taking the time to submit feedback.
00:18As a result, the Care Quality Commission and Healthwatch England are calling on people
00:23to report their health and social care experiences in order to form improvements for the system.
00:29The campaign is hoped to support the voice of local people and communities, particularly
00:34from those from lower income communities and from those with sensory impairments, for example.
00:40The CQC has said that feedback helps to identify safety issues.
00:44Furthermore, positive feedback allows healthcare professionals to share good practice and it
00:49can help boost staff morale in turn.
00:52But what do you think?
00:53If you have personal feedback following NHS treatment, what did you think was good practice
00:58and what do you think could be improved?