कटिहार पुलिस की अनोखी पहल, फरियादियों को दी जा रही शिकायत की प्राप्ति रसीद

कटिहार पुलिस की पहल की सभी प्रशंसा कर रहे हैं. थाने में आवेदन देने पर शिकायतकर्ता को प्राप्ति रसीद दी जा रही है.

Transcript

00:00You have come here for the first time.

00:02Yes, today we have applied for FIR.

00:06We have got the receipt.

00:08We are very happy with it.

00:11It is a very good result.

00:15What was the confusion when you first applied?

00:18What was the situation?

00:19There was confusion.

00:21What was the investigation?

00:23And whether it was done or not.

00:26Where is the application?

00:28Is the investigation going on or not?

00:31Is the inquiry going on or not?

00:33Now, all this...

00:35You get it with the application.

00:37You get the receipt with the application.

00:40This gives confirmation that my application is in the right place.

00:45And the right action will be taken on the application.

00:52What is your name?

00:53My name is Alok Kumar.

00:54What is your motive?

00:56And how is your system working?

00:58We have started an experiment to give the complaint to the police station separately.

01:05Which has started in the Nagar police station of Katihar district.

01:07It has a dual purpose.

01:09First, the complainant has confidence that my complaint has been received.

01:14I have been given a number.

01:15Now the police station will take action on it.

01:17At the same time, the police station is also bound.

01:19It has accountability that I have given a receiving to someone.

01:22So I have to take action on it.

01:23If I am asked what action has been taken on it in the future, it will remain in my response.

01:27Along with that, we also have a basis to ask.

01:30If you have taken a complaint from someone, received it.

01:33So that it does not go to the side.

01:34It should be properly inspected.

01:36So overall, this will improve the public's confidence in the police.

01:39And along with that, a mechanism of accountability will be developed.

01:42Will this be discussed in other police stations as well?

01:44Absolutely.

01:45We have been doing this experiment in the Nagar police station for about two months.

01:48Whatever impact it will have, whatever response it will get from the public,

01:51on that basis, we will be able to include it in all the other police stations of Katihar.