Four of the top utility companies in Northern Ireland are working together to keep you connected this winter. Openreach, NI Water, NIE Networks and Phoenix Energy are reminding the public of the different ways we can prepare our homes and businesses for the coming months.
Garret Kavanagh, Director at Openreach in Northern Ireland said: “As utility providers, we recognise how essential our services are for supporting our customers in their daily lives and work. During the winter months, we have all witnessed the impacts a mix of colder weather, flooding and severe winds can have on our local communities.
“The aim of this campaign is to give advice to customers on how to prepare for potential interruptions to water, broadband, gas or electricity.
"It also highlights the ways customers can contact us if they do experience a disruption to supply. While we cannot prevent adverse weather conditions, we can do our best to prepare for them. Some steps we recommend include, keeping a torch and batteries to hand, knowing where your water stop valve is and getting your boiler serviced annually.
Garret Kavanagh, Director at Openreach in Northern Ireland said: “As utility providers, we recognise how essential our services are for supporting our customers in their daily lives and work. During the winter months, we have all witnessed the impacts a mix of colder weather, flooding and severe winds can have on our local communities.
“The aim of this campaign is to give advice to customers on how to prepare for potential interruptions to water, broadband, gas or electricity.
"It also highlights the ways customers can contact us if they do experience a disruption to supply. While we cannot prevent adverse weather conditions, we can do our best to prepare for them. Some steps we recommend include, keeping a torch and batteries to hand, knowing where your water stop valve is and getting your boiler serviced annually.
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LifestyleTranscript
00:00I'm Guy Cavanagh and I'm the Director of OpenReach Northern Ireland.
00:03That's utilities of OpenReach, Northern Ireland Electricity, Phoenix Group and Northern Ireland Water
00:08and this is our preparedness for the winter period and making sure that consumers understand
00:14how to contact us should they need us during the winter period.
00:17It's one of those things that happens in the background that people don't know
00:20but I think everybody should be delighted that the utilities all work together
00:23to make sure that we're all prepared during the winter period
00:26and if things do go wrong, and we all hope they don't,
00:29that the utilities can work together to get customers back into service as soon as possible.