Plans are afoot to tighten laws to better protect Malaysians against the growing threat of online scams costing Malaysians billions in losses, says Prime Minister Datuk Seri Anwar Ibrahim.
This includes the possibility of introducing laws to hold banks responsible for losses suffered by online scam victims due to the banks' own negligence and disregard of stipulated regulations.
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This includes the possibility of introducing laws to hold banks responsible for losses suffered by online scam victims due to the banks' own negligence and disregard of stipulated regulations.
Read more at https://shorturl.at/DPtjS
WATCH MORE: https://thestartv.com/c/news
SUBSCRIBE: https://cutt.ly/TheStar
LIKE: https://fb.com/TheStarOnline
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NewsTranscript
00:00The issue of scammers is too widespread and they are very brave to commit this crime.
00:08It has been proven by the Honourable Minister.
00:13I would like to highlight a few things.
00:15A complainant who was in Taman Bukit Indah in Pulai,
00:18his house was burned down, while he had never made the payment.
00:23An OCU in Pembatang in Pulai, for example,
00:26his bank account was scammed and he could not receive help from JKM anymore.
00:32An officer at a university in Johor,
00:35his bank account was opened without his permission.
00:40A complainant in Johor,
00:42complained that he was bribed by a woman,
00:45who offered him a loan,
00:48and was later admitted as a bank officer.
00:52This means that this is a very widespread issue.
00:55The question is, will the government re-examine the loan policy under the KPKT
01:01and how the government can address the issue of scams
01:06and also the manipulation in the bank administration.
01:12Honourable Minister.
01:15I admit that this is a very complicated issue and is faced by all countries in the world.
01:20We have a special authority in ASEAN to improve cooperation,
01:26monitor and recognize the best and most advanced steps
01:31to overcome fraud.
01:36For example, a case reported by the police,
01:40a mule account,
01:43a mule account by a drug trafficker,
01:45which is not known to be used,
01:46cost more than one billion ringgit.
01:49This means that there are many frauds.
01:51Indeed,
01:5419 billion ringgit has been deducted.
01:58This means that there is a success.
02:00Imagine if it was not deducted by the NSRC,
02:04with the cooperation of the PDRM,
02:07SKMM,
02:09the Bank and Telecommunications Company,
02:1319 billion ringgit would have been deducted.
02:18And 6 billion ringgit would have been deducted.
02:25I'm sorry, 6 million ringgit.
02:28Since the creation of the NSRC,
02:30140,434 calls have been received by the NSRC
02:35and 69,000 fraud cases.
02:40So, if this is taken, I admit,
02:42that's why the law was amended last October
02:46and further investigated by the SKMM.
02:48And related to the leasing of the KPKT,
02:53it is under the jurisdiction of the KSP,
02:57the Ministry of Finance.
03:00I invite Mr. Trab.
03:02Thank you, Mr. Speaker.
03:03Dear Minister,
03:05if a Malaysian citizen is scammed
03:08and lost money in the bank,
03:09they will report to the police
03:11and go to the bank
03:12and hope that the bank
03:14can recover the lost money.
03:17If you look at the United Kingdom,
03:19if an account holder is scammed,
03:22they have the right to get their money back
03:25from the bank
03:27within 5 days
03:29under the Mandatory Reimbursement Requirement
03:32starting October 7, 2024.
03:34This means that the bank will repay the loss.
03:38My question to you, Mr. Speaker,
03:41how prepared is the Malaysian community
03:45to go to the bank
03:47and give more responsibility to the bank
03:50to compensate the account holders
03:54who lost money due to the scam?
03:58Thank you, Mr. Speaker.
04:00If it is known that the bank is negligent,
04:05the bank will pay.
04:07For example, up until now,
04:09according to Section 413 KTJ,
04:12Rp 178,407 has already been repaid.
04:18This means that it is there.
04:19However, as far as the law in the UK is concerned,
04:27if it is known that the bank is negligent
04:31or the bank does not follow the rules,
04:34the bank must pay the loss.
04:36I agree that this principle is also used here.
04:40However, perhaps in the research conducted by the KSP,
04:47we will also study it
04:49so that it can be strengthened
04:51so that the bank is also responsible
04:53if it is found that it is not properly monitoring
04:58and ensuring the rules in place.
05:02Yes, I invite Mr. Sreyaman.
05:05Thank you, Mr. Speaker.
05:07Thank you, Mr. Speaker.
05:09Like Mr. YB Pulai,
05:11I also see the issue of fraud
05:14and this scam is getting more and more widespread.
05:16And we often see it on TV,
05:20in the news, and so on.
05:22For example, it involves a new teacher
05:26who just got a job,
05:28a private person, and so on.
05:32So, what is surprising, Mr. Speaker,
05:37is that the parties involved in this matter
05:39seem to know that the subject that will be dealt with
05:44is money,
05:48there is money,
05:49then there is money,
05:50and it is easy to be manipulated.
05:53So, my question is, Mr. Speaker,
05:55will the government consider
05:58creating a holistic and comprehensive special law
06:03like in Singapore,
06:05where they have protection for scam bills,
06:09which can prevent or protect the people
06:12from becoming victims of fraud?
06:14I would like to hear your explanation.
06:18Thank you, Mr. Sreyaman.
06:19As I said earlier,
06:21there is totalitarianism,
06:24and there is also discrimination against Asians.
06:27Part of it is due to the gullibility of the user
06:32who agrees to use the account,
06:36but part of it is because they don't know at all.
06:39So, what we know for sure is that
06:41if they are deceived
06:44because they are bribed by those who know,
06:50then that is different.
06:51But in the case that Mr. Sreyaman mentioned,
06:53it is true that there are many who are not at all informed.
06:59So, that is why the law must be tightened,
07:03and we hope that if it can be prepared,
07:05it will be put forward in the first session next year.