Aired (November 25, 2024): Isang breadwinner na call center agent ang kailangang mahulaan nina Donny Pangilinan at Belle Mariano gamit ang Kilatis, Kilos, at Katanungan!
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FunTranscript
00:00And today, we'll be looking for the Breadwinner Call Center Agent.
00:06Let's see who the Breadwinnables are.
00:11Come on down!
00:30What's up, Madlang people?
00:32I'm Tricia Villanueva, the Breadwinner Call Center Agent of Santa Rosa, Laguna.
00:43What's up, Madlang people?
00:45I'm Ana Marisa De Mesa, the Breadwinner Call Center Agent of Cavite.
00:53What's up, Madlang people?
00:55I'm Maria Sanchez, the Breadwinner Call Center Agent of Nueva Ecija.
01:03There you go. There are three.
01:05There are three people who are known as the Breadwinner Call Center Agents.
01:09But only one is the real deal.
01:11Only one is the real Breadwinner Call Center Agent.
01:15The two of them are pretending?
01:17The two of them are pretending.
01:19The two of them can also be the Call Center Agents,
01:21but they're not the Breadwinners.
01:24They can also be the Breadwinners,
01:26but not all of them are the Call Center Agents.
01:28They can also be the Breadwinners,
01:30but not all of them are the Call Center Agents.
01:32Only one is the real deal.
01:34That's what you're going to choose.
01:36Katharine is going to help you.
01:38Katharine, you have to do this well
01:40because Katharine also has a prize
01:42that we haven't announced yet.
01:44We did announce it.
01:46We should have announced it earlier.
01:48We should have announced it earlier.
01:50We should have announced it earlier.
01:53The happiest song
01:55that she can play to cool down.
01:57The vibe.
01:59I always need to get mad
02:01because I'm always mad when she plays that song.
02:03I didn't mean to make you play that song
02:05so you can promote it.
02:07I didn't mean to make you play that song
02:09so you can promote it.
02:11It's for calming her down.
02:13It's for calming her down.
02:15The happiest song.
02:17The song is so LSS.
02:19The song is so LSS.
02:22I can't take it anymore.
02:24I'm going to make you smile.
02:26I'm going to make you smile.
02:28I'm going to make you smile.
02:30I'm going to make you smile.
02:32I'm going to make you smile.
02:34I'm going to make you smile.
02:36Katharine, you're doing great
02:38because you chose the right person
02:40the real breadwinner and call center agent.
02:42You're going to win
02:44P10,000!
02:46P10,000!
02:48We want to see
02:51their madlang partner
02:53is the happiest.
02:55P10,000!
02:57P10,000!
02:59I'm going to make you smile.
03:01I'm going to make you smile.
03:03P10,000!
03:05P10,000!
03:07I'm going to make you smile.
03:09I'm going to make you smile.
03:11I'm going to make you smile.
03:13It's so calming.
03:15But she's slow to click.
03:17I don't know why
03:19She just said the door.
03:23It's like you're doing this
03:25when you're nervous.
03:27So how are we going to do this?
03:29Here it is.
03:33What is this?
03:35It's in front of you.
03:37Just read it.
03:39Calm down.
03:41I'm just confused.
03:43We have three K's
03:45that I'm going to give to you.
03:48Kilatis, Kilos, and Katanungan.
03:50Three K's.
03:52That's what will make our lives easier.
03:56Let's start with
03:58And the breadwinner is...
04:00We're going to do the first one.
04:02The first K is
04:04Kilatis.
04:06You're going to hold them one by one.
04:08You can hold them.
04:10We already told them
04:12that if they can hold each other
04:14so they can do the Kilatis,
04:17you can hold No. 1.
04:19I'm talking to you.
04:21She's mad.
04:29You can hold No. 2.
04:31You can hold Donny.
04:37You can hold No. 3.
04:41There you go.
04:43Of course, you have to give consent.
04:46That's how they do it.
04:48Some people do it mysteriously.
04:50You can hold them.
04:52You can look at them.
04:54You can smell them.
04:56It doesn't matter what you want to do.
04:58You can't do it all at once.
05:00You can observe.
05:02Just enough.
05:06It doesn't matter what you want to do.
05:08You can do it all at once.
05:12Let's start with
05:15Kilatis.
05:17You can come closer.
05:19A call center agent.
05:21You can hold them, look at them, smell them.
05:23You know what we need to look at?
05:25What?
05:27Their eyebags.
05:29Good point.
05:31They're always on their computers.
05:33Eyesight.
05:35What's wrong with the eyesight, Bel?
05:37They're always on their computers.
05:39How's the eyesight of call center agents?
05:41Is it blurry or clear?
05:43I feel like if they're always on their screens,
05:45of course, we have to take care of our eyes.
05:47Seriously?
05:51But it looks like there's a gradation.
05:53There's a gradation on the lens.
05:55How's the eyebags, Donny, that you're looking for?
05:57There's just a little bit.
05:59Just a little bit?
06:01Maybe it's the Vice Cosmetics concealer.
06:03Oh!
06:05That's right.
06:07Vice is really pretty.
06:09Vice Cosmetics.
06:12There's nothing wrong with it.
06:14You have a lot written on your polo shirt.
06:16Autograph.
06:18They're always typing.
06:20So, maybe there's...
06:22There's a callios.
06:24You can hold it, Bel.
06:26You can touch the fingers.
06:28And it's a little bit smudged.
06:30And there's a nunal.
06:32What if there's a nunal?
06:34The keyboard is wrong.
06:38His hands are soft.
06:41His hands are soft.
06:43Eyebags, but there are glasses.
06:45You're right.
06:47It's always on the monitor.
06:49They're all so shocked.
06:51Is this how call center agents are formed?
06:53Yes, it's like that.
06:57Are you okay with him?
06:59We can move on to the next one.
07:01They're looking for something very valid.
07:03Eyebags,
07:05eyesight, or this.
07:07What do you think of Direk May?
07:10I miss Direk May.
07:12Yes, what can you say about him?
07:14Do you think he looks like a call center agent?
07:16Or if not,
07:18what do you think of his job?
07:20Do you want to touch his hands, Bel?
07:22Are you a call center agent?
07:24You can't touch it.
07:26You can smell it.
07:28They can smell it.
07:32The eyebags.
07:36There's not much.
07:39His hands are soft.
07:41His hands are soft.
07:43It's like moisturized.
07:45But as you want,
07:47his hands are soft, right?
07:49This is hard.
07:51But there's nothing
07:53to say that call center agents
07:55don't use lotion.
07:57That's why his hands can be soft.
07:59His job is just a mannequin in the store.
08:01He's good.
08:03He's good.
08:05Hi, how are you?
08:07Hi!
08:09Did he tell you
08:11that he's smiling?
08:13Of course.
08:15It's just a poker face.
08:17You're soft to him.
08:19Do you want to move on to number 3?
08:25He looks serious.
08:27He looks...
08:29He looks at the eyebags.
08:31Does his eyes look tired?
08:33A little.
08:36You're looking at his hands.
08:38You can smell it.
08:40I know a lot of call center agents
08:42who have strong hands.
08:44When they break,
08:46they use coffee and cigarettes
08:48to wake them up.
08:52It looks natural to him
08:54that he's wearing headphones.
08:56It looks natural to him.
08:58How do you feel when you hold his hands?
09:02It's like he's typing.
09:05Call center agents are like bread.
09:07He's like a frosted bread.
09:09She could pass as well.
09:13I think she could pass as well.
09:15Yes, the underpass.
09:17Okay, so...
09:19Let's go back here.
09:21You're just teasing them.
09:23What do you think
09:25is the job of
09:27number 1?
09:29Does he look like a bread winner
09:31who's a call center agent?
09:34Or no?
09:38What do you think?
09:40But he's the only one with glasses.
09:42You said earlier that he's a bit dark.
09:44To be honest,
09:46he looks like he can do anything
09:48because we haven't heard his voice yet.
09:50Look at his glasses.
09:52I know someone who has thick glasses.
09:54He doesn't have a job.
09:56You said he doesn't look like a bread winner.
09:58If not,
10:00what do you think is his job?
10:04He looks like...
10:06A graphic artist?
10:08A graphic artist?
10:10Because he's still on the screen.
10:12He looks like a graphic artist.
10:14Because he's on the monitor.
10:16What do you call graphic artists?
10:18Visual artists.
10:20Is a graphic artist really like that?
10:22No, he's on the monitor.
10:24Is he that close to the keyboard?
10:26Of course, it depends on the monitor.
10:28So he's a cat.
10:30There are a lot of courses like that.
10:33Why did you say he's a graphic artist?
10:35Because he looks creative.
10:37He looks creative.
10:39How can you see that?
10:41I don't know. I just feel it.
10:43You have to feel it.
10:45Maybe you can't see it, but you can feel it.
10:47That's why sometimes
10:49you have to be careful.
10:55Positive vibes.
10:57Happy vibes.
10:59He's a graphic artist.
11:01What do you think is his number 2?
11:03He's a mannequin.
11:05A professional mannequin.
11:07He's good. He just does that.
11:09What department does he work in?
11:11In Easy Tan.
11:13Easy Tan.
11:15It's like a cellphone.
11:19We used to hang out there.
11:21In front of Easy Tan.
11:23There are more robbers
11:25than buyers.
11:27Sometimes the robbers fight.
11:30There are more of us
11:32than the robbers.
11:34In Easy Tan.
11:36I met him there.
11:38He said to me,
11:40Hey, I'm done for the day.
11:42You're different.
11:46He's more regular now.
11:48He looks like a mannequin.
11:50What do you think?
11:52You're the best here.
11:54Is Donny good at drawing?
11:56I didn't think
11:59How did you feel when
12:01Bell asked you to be his girlfriend?
12:05Fan service.
12:07How did you feel?
12:09When you saw Bell,
12:11did you feel like
12:13I'm going to love her?
12:21How?
12:23You felt it at first sight.
12:25You felt it.
12:28It's like we're in sync.
12:30Number 2.
12:32He's far.
12:34Do you remember Long Jump?
12:36Do you know why?
12:38He doesn't have a red flag.
12:40That's right.
12:42That's how it should be.
12:44That's how it should be.
12:46He doesn't have a red flag.
12:52You're so oriental.
12:54Just for fun.
12:57He's good.
12:59Number 2 is a mannequin.
13:01Does that mean Number 3 is the one
13:03who looks like a mannequin?
13:05When we first entered the studio,
13:07Bell said Number 3.
13:09Why did you say that?
13:11He has a beautiful speaking voice.
13:13Did you get to know each other earlier?
13:15Yes.
13:17It's better to ask your partner,
13:19Catherine,
13:21if she agrees with you.
13:23Is it you, Catherine?
13:25Why did you say that?
13:27You don't have a reason.
13:29You're not helping.
13:31She's just trying.
13:33Why?
13:35Because of her headphone.
13:37That's right.
13:39She should wear it like that.
13:41That's a good point, Catherine.
13:43That's right.
13:45It should be on her mouth.
13:47It should be like that.
13:49On her nose?
13:51Look at her.
13:54Of course, I don't have a nose.
13:58Let's ask our hosts.
14:00Darren,
14:02you're friends with these people.
14:04You should give them some advice.
14:06Who do you think is Number 3?
14:08I think...
14:10He's from Spain.
14:12He's from Spain.
14:14I have the same observations as Donnie and Bell.
14:16He can speak English.
14:18You should make it hard for my hosts.
14:20Why?
14:23Because they can speak English.
14:25But Number 3 is the most convincing.
14:27And his observations.
14:29They're both right.
14:31He's good.
14:33You think he can reach 10,000?
14:37So Darren and your partner
14:39believe what Number 3 believes.
14:43But!
14:45You might change your mind.
14:47So let's move on to the second K.
14:49This is Key Loss.
14:52They should avoid
14:54talking to an irate client.
14:56What is an irate client?
14:58The ones who are crazy.
15:00The ones who have a hot head.
15:02The ones who talk a lot.
15:04They can experience that
15:06every now and then.
15:08How can you talk to them?
15:10You should let them hear your song.
15:12When they talk a lot.
15:14But what about
15:16the call center agent?
15:18How can they calm them down?
15:21This is Key Loss.
15:23They should show us
15:25how they can calm
15:27an irate client
15:29in 30 seconds.
15:33Who's our caller?
15:37Let's go to Number 1.
15:41Number 1 is Trisha.
15:45This is Number 1.
15:47Hey!
15:49How to put on headphones.
15:51Diana, look at how she put on
15:53headphones.
15:55Chang, do you want to talk to her?
15:57Yes, wait a minute.
15:59I'm going to dial first.
16:01Hello!
16:03No ring yet.
16:07But she already said hello.
16:09That's how costumers are.
16:11Sometimes they are the ones who are wrong.
16:13They are the ones who are angry.
16:16Why is there no ring yet?
16:18You're not answering.
16:20Answer the phone.
16:22This should be in English.
16:24Hi, good morning.
16:26This is the Bank of Showtime.
16:28How may I help you today?
16:30I just want to clarify something
16:32about my credit card.
16:34Hello!
16:36Why are you not answering me?
16:38Would you like to ask my name?
16:40Yes, I understand your problem.
16:42Let me go ahead and resolve that for you.
16:45Oh, hold on just for a second.
16:47My card number details is
16:49143445254.
16:51May I have your last name
16:53and first name, please?
16:55Oh, time is up!
16:57Time is up!
16:59It's possible.
17:01It seems like
17:03you have an answer.
17:05You seem to have been convinced
17:07very lightly.
17:09What is your observation?
17:11I was convinced when she spoke
17:13because she fixed her mic
17:15before she started.
17:17She was just clicking something.
17:19She said,
17:21she was clicking something.
17:23She was encoding
17:25the bank details.
17:27That's amazing.
17:29Are you a call center?
17:31What?
17:33Yes, I used to be.
17:35Before I became a call center,
17:37my first job was
17:39a telemarketer
17:41in a tech-type building.
17:43Wow!
17:45How did you answer?
17:47How did you answer on the phone?
17:49I didn't answer them.
17:51Our boss didn't know.
17:53The important thing is that
17:55we have an allowance every day.
17:57Number 2.
17:59Let's go to Ana Marisa.
18:01Oh.
18:03She has two.
18:05Yes.
18:07Okay, let me dial.
18:09It's her.
18:11Hello.
18:13It took her so long to answer.
18:15Hello.
18:17Hi, thank you so much for calling
18:19Showtime Telecommunications.
18:21This is Ana. How can I help you today?
18:23Can you please speak a little bit louder?
18:25I cannot hear you because I have a signal in my phone.
18:27I'm here in America right now.
18:29I cannot call you and use my data.
18:31Oh, I'm so sorry about that, ma'am.
18:33Can you hear me better?
18:35Before you say you're sorry,
18:37I have a signal in my cell phone.
18:39It's not working.
18:41The data.
18:43Of course, you called the right person.
18:45And I am the expert here.
18:47So trust me, I can help you on this one.
18:49What expert expert are you trying to say?
18:51She's really angry.
18:53It took her 30 seconds to answer.
18:55Yes.
18:57It took her so long to answer.
18:59She can speak fluently,
19:01but when she goes down, it's hard.
19:03It's hard?
19:05It's hard.
19:07It's hard.
19:09It's hard.
19:11It's hard.
19:13It's hard.
19:15It's hard.
19:17It's hard.
19:19It's hard.
19:21It's hard.
19:23It's hard.
19:25It's hard.
19:27It's hard.
19:29It's hard.
19:31It's hard.
19:33Here's number 3.
19:35It looks like Bell and Dominic are having a hard time.
19:37Martha.
19:39Hey, they're thinking too.
19:41They thought you'd get the 10 quid.
19:45Is it right
19:47to put it there?
19:49Oh, in the eyes.
19:51The eyes are speaking.
19:53There are great actresses like that.
19:55The eyes are speaking.
19:57There, in the eyes.
19:59What did you type?
20:03BTS latest single.
20:09Okay.
20:11Let me dial again.
20:17Hello.
20:19Thank you for calling Showtime Airlines.
20:21My name is Maria.
20:23How can I help you today?
20:25Maria, can I talk to you
20:27regarding my rebooking for my flight?
20:29I'm having a difficulty.
20:31It's hard to call your call center.
20:33I'm very willing to assist you today.
20:35What is your main problem?
20:37Willing?
20:39What are you willing to talk about?
20:41Everything that you want to talk about.
20:43Even the itinerary of your traveling.
20:45Itinerary?
20:47Yes, I'm going to Timbuktu.
20:49Time's up.
20:51She's very calm, Mimi.
20:53Yes, she's calm.
20:55It's because...
20:57She's just joking around.
21:01She's just joking around.
21:03Okay.
21:05It's like she's not acting.
21:07It's like that.
21:09Hello.
21:11It's like that.
21:13Why can't we park down there?
21:15Park?
21:17It's like she's acting.
21:19It's like she's joking around.
21:21It's like she's joking around.
21:23Based on what they've shown
21:25to the customers,
21:27to an irate customer,
21:29who do you think is the breadwinner
21:31call center agent?
21:33Were you convinced by number one?
21:37A bit.
21:39But it has a script.
21:41It's a bit memorized.
21:43But agents have a script, right?
21:45Yes.
21:47It's like they have a template.
21:49True.
21:51What about number two?
21:53Number two?
21:55Will the call center say,
21:57I'm the expert here?
21:59No, I don't think so.
22:01Yes, he's so arrogant.
22:03Don't choose number two.
22:05He's a big shot.
22:07If you're an expert,
22:09why do you think you have an owner?
22:11Sometimes,
22:13it's relayed to other experts.
22:15It depends on the problem.
22:17Yes.
22:19Don't choose number two.
22:21He's so arrogant.
22:23But maybe you just want to pacify
22:25him, I'm the expert here.
22:27Give him a chance.
22:29But it's not easy.
22:31Yes, he's arrogant.
22:33I really don't like him.
22:35You can't blame them
22:37because sometimes,
22:39it's just a person.
22:41Give him a chance.
22:43But he has a good accent.
22:45That's the plus point.
22:47What about number three?
22:51He's so short.
22:53What's the problem with being short?
22:55No.
22:57Is he short?
22:59No, it's the interaction.
23:01But in round one,
23:03he was your feeling, right?
23:05Did it change?
23:07I'm one and three.
23:09One or three?
23:11I'm two or three.
23:13You're number three.
23:15Why do you want number two?
23:17Because he has cues
23:19when someone's talking.
23:21Right?
23:23He even lowered
23:25his mic.
23:27But his mic is here
23:29near his eyes.
23:31It's like he can smell who's the last one.
23:37In this round,
23:39who do you think is the real breadwinner
23:41and call center agent?
23:43Based on the moves.
23:45Catherine, ask him.
23:47I hope so.
23:49I hope so.
23:51I think it's number two.
23:53Two? He changed.
23:55They were all like that earlier.
23:57Why do you think so, Catherine?
23:59Because he knows
24:01when to stop
24:03when someone's talking.
24:05You just imitated what Belle said.
24:07Don't listen to her.
24:09She's an idol.
24:13But it's true.
24:15That's what Belle noticed.
24:17That's what I noticed too.
24:19He's calm.
24:21He's calm.
24:23He's not panicking.
24:25Is he right, Ryan?
24:27For me,
24:29number one and three are too formal.
24:31What do you mean formal?
24:33He's wearing pants.
24:35He's wearing a coat.
24:37He's wearing pants and a coat.
24:39He's wearing pants and a coat.
24:41So number two is semi-formal.
24:43Number two is
24:45casual.
24:47Casual.
24:49Casual.
24:51Okay.
24:53In this round,
24:55for you,
24:57we still have the last one.
24:59Three or two?
25:01Three or two?
25:03So five is chosen.
25:05That's too much.
25:07So three first.
25:09Three.
25:11Madlang people, if you were to ask
25:13who is the real breadwinner
25:15call center agent?
25:17One, two, or three?
25:19It's mostly three or two.
25:21You know,
25:23number two.
25:25Number three is the call center.
25:27But he's doing it on purpose
25:29to confuse you.
25:31So you won't know?
25:33His trick is bad.
25:35Number three.
25:43You
25:45You
25:47You
25:49You
25:51You
25:53You
25:55You
25:57You
25:59You
26:01You
26:03You
26:05You
26:07You
26:09You