It's an award no-one wants to win. Consumer group choice has announced the recipients of its annual Shonky awards. Under the spotlight this year are a social media giant and a major private health insurer.
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00:00Choice says these are 2024's worst products or services.
00:07We'd actually love to not have to give awards like this out.
00:10Meta, which owns Facebook, Instagram and WhatsApp, won a shonky for failing to protect Australians
00:15from scams.
00:16According to Scamwatch, 76% of losses to social media scams occurred from contact on the three
00:22platforms last year.
00:24Whatever they're doing isn't producing the result that they claim to want or that we
00:28certainly expect.
00:29Fraud investigators say scams are running rampant online.
00:33We need to see more work, more effort out of the technology companies.
00:36I know they're taking it seriously.
00:38No one at Meta was available for interview, but the company says since 2016 it's invested
00:43tens of billions in teams and technology to enhance safety and security.
00:48A shonky has also gone to insurer NIB for charging single parents more than couples
00:53for health insurance.
00:55Another product to make the list is this, Daily Juice Co.'s Green Mix.
01:00Choice says it gets its colouring from food dye, doesn't contain any vegetables and when
01:05they sent off the ingredients listed on the back to the lab, it came back orange.
01:10This vacuum too received less than raving reviews.
01:13In all of our years of testing stick vacuums, this is the worst stick vacuum we've ever
01:18tested.
01:19These so-called grounding socks rounded out the winners after claiming health benefits
01:24which couldn't be detected by choice.