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00:00I got a job at a assisted living facility in a real small town. I
00:12specifically heard rumors about room 221. My parents sent me to a psychiatric
00:21hospital. That was scary. I was responsible for transferring this one
00:26baby to the pediatric hospital across the street. The hospital was connected
00:31by an underground tunnel where things go that we don't want people to see. It's a
00:36different world. Sarah had a message board to communicate. She wanted that
00:41dinner tray for her father. You know your dad's not here. I knew he had passed but
00:46she was insistent. I would see faces in the window and that's when I started to
00:54panic. I heard people screaming. There's nobody else in the room. I'm the only one there.
01:00She was telling the truth. I don't have words for that kind of fear. I was so
01:06terrified.
01:24In a quiet corner of Ohio in a rural county speckled with small towns,
01:39nursing student Julie Biednall sets her sights on a career in health care. I was
01:47a state-tested nurse's aide. I got a job at a assisted living facility in a real
01:53small town. Good evening Linda, how are you? Hi dear, I'm fine thank you. Everyone
02:03knew everyone. Here you go, enjoy your dinner and let me know if you need
02:08anything. Okay, thank you so much. It was pretty quiet generally on nights. We
02:13would get them ready for bed, wash them up, check on them throughout the night.
02:24Before I started working there I had heard several rumors about the facility
02:30and different creepy weird things that had happened. I specifically heard
02:36rumors about one specific room, room 221. I just heard that people would feel
02:49things, they would see things, they would sense things, strange coincidences maybe
02:56happened in that room.
03:09Hello? Sarah, I have your dinner.
03:20Hi Sarah, how are you? This patient was very unique. She came to our facility
03:31with every bone in her body broken. She couldn't speak. Dinner, time. Sarah had a
03:45message board to communicate and she would hit each letter and spell out a
03:49word. Yes, it is dinner time. Are you hungry?
03:55She's absolutely trapped in her own body. She has to have assistance to even move
04:01more than her hands.
04:04Father, dinner. Dinner for your father? She would always ask for an extra dinner
04:22tray of food. She wanted that dinner tray for her father. Sarah, you know your dad's
04:29not here. I knew he had passed but she was insistent. I don't know why, I just
04:36felt I believed her. Okay Sarah, one extra dinner coming right up. I would just bring
04:51a tray and set it next to her, just to kind of make her happy I guess. Is that
04:59okay?
05:08And people thought that was strange of me that I was believing her to some
05:14degree. It isn't long before Julie has another strange experience with Sarah.
05:20Good night Linda. Good night. We had everybody in bed, lights were turned down,
05:25things were getting quiet, ending wrapping up the day. Sarah turns on her
05:33call light. What is it Sarah? What's wrong? She didn't have her communication board
05:42on her. I get her board for her. L-I-N-D-A. Don't worry, Linda's okay. She said go to check on
05:56Linda. I said Linda's fine, she's in bed and she insisted, insisted, and was
06:01getting upset. Everything's okay, Linda's fine. They would sit together every night.
06:06Sarah couldn't communicate with her but Linda was a little chatterbox and she
06:11would just talk. They became friends. Out window, I, out window, Linda out window?
06:24She said that Linda was going out the window and I said Sarah, Linda can't go
06:33out the window. She can't walk on her own. There's no way she's going out the
06:38window. Everything's okay, Linda's fine. Okay, okay, I'll look in on Linda. I walk
06:46down to Linda's room. Linda? And sure enough, Linda is sitting in her wheelchair in
06:55front of the window. Who put you into your chair? Nobody put her in that
07:02wheelchair.
07:09Linda was gone. She passed. The fact that she was saying that Linda was going out
07:24the window, it made me think more into everything else that Sarah had been
07:31saying. Julie soon learns this is only the beginning of Sarah's odd behavior, an
07:37uncanny predictions. So a couple weeks later, we get a new resident, Martha. We'll
07:43take great care of your mother. Here's her room. She needed assistance but she
07:48was able to walk. She was fairly independent. Her daughter was with her.
07:55Her daughter had cared for her prior to coming to the facility.
08:07Her daughter had came out of her room clearly upset. Is everything all right?
08:16What can I do for you? It's my mom. She's singing. She hasn't done that in almost
08:2320 years. She said my mom hasn't sang for 20 years. I think something's gonna
08:28happen with my mom. Don't worry, your mom will be fine here. She's singing. That
08:33has to be a good sign. I walked her out to the parking lot, said goodbye and came
08:42back in. Sarah, what are you doing here? Sarah was sitting outside in the hallway
08:52right outside of Martha's room and suddenly starts getting upset again out
08:59of nowhere. Sarah, calm down. What's wrong? She's, you know, knocking stuff over. She
09:07wants to tell me something. Yeah, Martha. Martha's a new resident. How do you know
09:13her? I don't know how she knew Martha's name because she had never met her
09:17before. She just started using her hand very quickly. Leaving. Saying Martha's
09:26leaving. Martha's leaving. Martha's leaving. No, Martha's resting in her room.
09:31She's fine. Okay, I will make sure she's all right. So I said, Sarah, I'll go check
09:37on her. I'll go check on Martha.
09:49Oh my goodness, Martha. Martha, can you hear me? So I went into the room and
09:55Martha had passed. In that short five-minute period of time, Martha was
10:00gone. This is the second time this has happened.
10:18There was no way Sarah knew what had happened with Martha. She didn't see in
10:25the room. She couldn't wheel herself to see in the room.
10:36I think she could see things that we can't see. Sarah suffered a severe
10:42accident where she more than likely suffered severe brain trauma. There have
10:46been many reports of people having suffered head trauma or had some kind of
10:50abnormality in the brain, often in the temporal lobe near the pineal gland,
10:54which is the seat of spiritual wisdom. The Hindus believe that this was the
10:59third eye chakra, which governed spiritual awareness. It is said that any
11:04stimulation to this area is kind of like opening the third eye, opening that
11:08higher perception and mystical experiences. Now twice I had seen it with
11:13my own eyes and she was right about Linda going out the window and about
11:18Martha leaving. After so many unexplained occurrences, Julie finally
11:25decides to confide in a colleague. I don't know what's up with room 221. I've
11:31had some pretty creepy experiences there. It was slow, no call lights were going
11:35off. We had been talking about the rumors in room 221. Maybe you should get that
11:41new GoStop for your phone. GoStop? Is this a real thing? Yeah, look. We had heard
11:46about this app that you could download on your phone. It would help identify a
11:50ghost or if a ghost was in your area. So we thought, okay, let's give it a try.
12:00I'm not getting any readings. Forget it. It's probably just a scam. We thought it
12:05was silly. We didn't really think much of it.
12:15Speak of the devil. Can you go with me? Scary cat.
12:25So we go into the room. Sarah, you called?
12:35The phone's going crazy. It's lighting up in our pocket. It scared us.
12:53Julie. Julie. Julie. Julie.
13:01We both left the room in a hurry. Sorry, I suggested we do this.
13:13We both immediately turned off our phones, shut down the app, and then
13:20deleted it after that. We never messed with the app again.
13:23After these disturbing experiences, things quiet down. But Julie's most
13:30terrifying encounter is yet to come. So this is some time later. I'm going down
13:37the hallway and I see what I think is another one of the nurses going in
13:46Sarah's room. I'll be right there to help. Once we were finished with our own
13:52duties, we would step in and help the other person.
14:07I seen somebody go from one side of the room to the bathroom. I just assumed it
14:12was my partner that night. Hi, I came to give you a hand.
14:26I'm tidying up the room, getting ready for morning.
14:42There's nobody else in the room. I'm the only one there.
15:13Hello? So after I realized that there was nobody in the bathroom, I then
15:19proceeded to check on Sarah.
15:34She had a photo of her with her father, and when I looked at the photo, I had
15:40this like feeling that I had seen him before.
15:51There was no doubt to me she was telling the truth. Her father was in that room
15:57and that's who I had seen.
16:10So the story doesn't end there.
16:23After a couple years of working at the facility, I had finished up school, I had
16:28taken a job at the local hospital, and it was time for me to move on. I was in my
16:35house watering some plants, and I get this overwhelming smell of carnations.
16:47The carnations were so overwhelming, it reminded me of a funeral home.
16:57When I was young, my grandma had told me if I had ever smelled a real strong
17:02smell of carnations, that I needed to be aware of my surroundings. Something was
17:08gonna happen. So I thought I should probably go check my phone, and I had a
17:14voicemail saying that Sarah had passed. I feel like that carnation, I don't know if
17:24it was the connection with Sarah, I'm not sure what it was, her way of telling me
17:30goodbye, I don't know.
17:36It's almost like kind of comforting to know in a weird way. It's like she was my
17:42friend again. It's definitely made me aware and believe people's stories a lot
17:57more. Even today in my job, when people say something that's unbelievable, I
18:02listen. I want to hear it out. I listen to them.
18:12My story takes place around 1987 when I was a teenager. My family was going
18:31through the loss of their farm. So there's a lot of stress within the family, a lot
18:36of turmoil, and that stress bred a lot of anxiety amongst my family and myself. My
18:46parents were very confused by my behavior. I really did not know how to be
18:56happy. After my parents could not figure out what else to do with me, they sent me
19:03to a regional psychiatric hospital.
19:19Another lost soul, huh?
19:23It felt like I was going to jail and I was never going to come out. That was
19:28scary. That was a new kind of scary. Welcome, Ann. We want you to feel at home
19:34here.
19:40Ann tries to fit into her new surroundings.
19:45But it's not easy.
19:46We met in the big room to play. There were games, if you can call them that,
20:00there. There was the nurse's desk. There wasn't a lot of interaction. I was
20:09dealing with my acting to hurt myself. I deeply empathize with people around me.
20:17I later learned that I empathize with more than the living people. Mom, just
20:22bake this. It's delicious. She didn't say where I'm in company. Sugar? I tried to
20:29share what I was experiencing with my parents. And unfortunately, they didn't
20:33understand what I was interpreting, especially when I was describing in
20:37detail family members that they knew I had never met while living.
20:40It scared the tar out of them. Whoops. Sorry. I didn't fit. I felt like an
20:59outsider where I was supposed to feel like this is where I belonged. I still
21:04was alone.
21:10Ann? I think you have a meeting with the doctor now. He's wondering where you
21:32are. Oh, I forgot. Thanks, Nurse Carrie. Just call me Carrie, okay? Anybody I ever
21:44told about anything clearly didn't believe me. They'd look away. They'd look
21:51down. That was the most isolating thing in the world. Ann struggles to
22:02understand her feelings and the visions she's been having. The very end of the
22:11building, there was glass windows that were just like a prison. You could get a
22:17glimpse out the windows to see the older building across from us. I'm gonna
22:26ask her to help.
22:30Want to help? Me?
22:36Uh...
22:44Every time I looked out, I would see faces in the window. It looked like other
22:51patients, other adult patients. There's someone in that building across from us!
22:56That part of the hospital is decommissioned. It's only used to store
23:00old records. I know what I saw. Yeah, tell it to your psych team. Many people thought
23:08I had an overactive imagination. Others thought I was just trying to get
23:13attention. I believe you.
23:21As the weeks go by, Ann's conviction that the abandoned hospital is occupied only
23:28increases. I heard people screaming for help. I heard them in the evening even
23:38more. I would see lights flicker on. The lights on again!
23:46Let me look! There's nothing there. When they were on, we would all look and
23:59try to see them. Sometimes they would catch a glimpse of it. You guys are
24:05ridiculous. Proud of what you've started? Take a look for yourself. But before the
24:14staff would get there, every time the light would go out. It was almost like
24:19they were only trying to talk to us as kids. Yeah, nothing. But tell you what, why
24:30don't I get permission to take you guys over there? Show you that there's nothing
24:34there.
24:45The staff got together and announced, okay, we're gonna take you over there.
24:55And we're gonna just take a quick look around. We're gonna show you that there's
25:00nobody over there. A couple of ground rules. Everyone in single file, stay
25:05together, and don't touch anything. We went past the ground level to the
25:13basement, and we wondered, okay, why are we in the basement? Nobody said anything
25:17about a basement. We started to walk down this tunnel, and it was black that ate us
25:28alive. Watch your step down here.
25:35This place is like a crypt.
25:43Okay, this way, everyone.
25:57The smell of dust and mold and just stale air was overwhelming.
26:13I was too scared to go back into the tunnel, and I was too scared to go
26:16forward. I was frozen.
26:26Get a move on, Anne. Don't want to miss the show.
26:43As I walked up the stairs, I could hear my footsteps echo throughout the
26:59building, and the sound carried and carried. It was really an empty building.
27:10And as we got to the top of the stairs, I was listening. I was listening for the
27:16sounds that I could hear in the evening. I was listening for the cries of help,
27:21and I heard nothing.
27:25Anne!
27:34It's so filthy here. No, it's cool. The other kids won't believe it when we tell
27:41them. It's just a bunch of leftover stuff, like I said. I know.
27:55What's that over there?
27:59I saw in the corner a lady in a cold bath full of ice.
28:29I looked again, and there was nothing there, not even a tongue.
28:42Hello? Guys? Where are you?
29:02I could feel something against the windows, and I was scared to look because
29:09I knew there was a man there that I had seen.
29:19He's laying on a table. He's strapped down,
29:24and he has something in his mouth, and they're electrocuting him.
29:28I closed my eyes, and I looked back, and then he was sitting up.
29:44Anne! Anne, hey! Hey! We're here. It's okay.
29:54The leader of the group said, okay, we're gonna get out of here. Let's get on back.
30:00We're leaving now. The show's over. Let's go. Let's head back.
30:07At that point, my heart stopped. I could feel somebody coming close to me. I was all alone.
30:17I didn't know what was going to happen. Did he want to keep me there? I didn't know what
30:20he wanted, and I was afraid to find out. I don't have words for that kind of fear.
30:31They don't have them. Not even in swear language do they have words to describe that kind of terror.
30:38And then he was gone. Poof! Gone. Anne! Hurry up!
30:56I could hear the other sounds of the other people going forward and walking,
31:03but I was on my own.
31:08I could see his face, his eyes, and he looked at me.
31:28I am not gonna let you frighten me anymore.
31:30I'm not scared of you. I'm not scared.
31:38In that moment, we connected. The emotions I was feeling,
31:46the feelings of loneliness and wanting to hurt myself,
31:52they weren't mine. They were his. It was a revelation.
31:57And it's like, okay, I'm safe again.
32:01There are those individuals who see the world differently than the rest of us.
32:06Call them mediums, sensitives, psychics, empaths. They see things that we can't,
32:11and it is not uncommon for those abilities to be miscategorized as mental illness.
32:20How do we tell the difference between genuine mediumship, genuine psychic sensitivity,
32:25genuine psychic sensitivity, and mental illness?
32:29Well, the fact is that we can validate mediumship sometimes.
32:33When we're able to gain information by paranormal means that we could not have known otherwise,
32:38how else would you explain it?
32:42Anne reaches out to share her experiences with the one person she feels she can trust.
32:48I saw a woman. She was in the bath, and she was crying.
32:59I told her that the people I was seeing, I knew were not imaginary,
33:05and that I could give details about them to confirm that they were real.
33:10I felt absolute terror, but it wasn't my terror.
33:13I think I felt what those people went through.
33:20Anne, I believe you, and I believe that you are seeing something different than anyone else.
33:29She was the first one who seemed to believe me.
33:43The interest in that abandoned building made for great stories.
33:51All the kids like to tell and make up stories about it,
33:56but I don't think we watched for faces like we used to after our visit there.
34:04I watched to see if I could see that man, but I never saw him in that building after.
34:13So
34:34Southern Ontario, in a bustling urban city, nurse Sarah Fung begins her day at a downtown hospital.
34:43I am a registered nurse, and I was working in the neonatal intensive care unit.
34:50So I looked after babies that were either born premature, or they had difficulties of some sort.
34:57I really liked working at this hospital because
34:59it made me feel like I was making a difference in people's lives.
35:02On this particular night, I was responsible for transferring this one baby from our labor
35:07and delivery hospital to the pediatric hospital across the street.
35:12There was life-saving surgery that was needed.
35:14You my porter?
35:15Yep.
35:17The surgical team's getting ready.
35:18Let's get this baby over there.
35:20You got it.
35:22So we needed to get the baby to the hospital, and we had to get the baby to the hospital.
35:27Let's get this baby over there.
35:28You got it.
35:31So we needed to get this baby quickly from one hospital to another.
35:35There's two ways that we could transport the baby across the road.
35:38Number one would be the ambulance, which would be much slower and involve more steps,
35:43and the other would be to go through this underground tunnel, which would be quicker and more efficient.
35:50To transport a baby, it takes a lot of coordination.
35:54A lot of different equipment has to be set up.
35:56The isolette is essentially an incubator.
35:59This is what the baby is being transported in.
36:03Let's go.
36:13To access the tunnel, they take an elevator down to the sub-basement.
36:19The sub-basement level in the hospital is where things go that we don't want people to see.
36:24The morgue, the tunnel.
36:28It's a different world.
36:34If you're claustrophobic, you probably wouldn't feel comfortable in the tunnel.
36:45You can't really see what's around you or in front of you or behind you
36:49that well.
36:51Not a pleasant place to be.
36:55As I was going through the tunnel, all of a sudden there was a weird noise.
36:59It sounded like it was coming from behind my shoulder.
37:08And it sounded like somebody exhaling in my ear.
37:14But I got this sense that something was floating behind me.
37:18And it was the same exhale, and I could feel the breath on my ear.
37:22And that's when I started to panic.
37:24I was scared to look back.
37:25I didn't want to look back.
37:27I wanted to just get the job done.
37:33The other thing about the tunnel is that cell service didn't really work on our hospital phones.
37:39So there was no way to call for help if we needed it.
37:48Is that your phone?
37:50No, I don't have a phone on me.
37:55The first thing that I noticed is there's a red, old-fashioned phone that's on a wall.
38:01The red phone is usually reserved for emergency purposes.
38:05As I'm approaching this phone, it starts to ring.
38:11I thought maybe the phone would stop ringing, but it kept ringing.
38:14We have to slow down.
38:16We're on a timer. We have to keep going.
38:18We have to stop.
38:31I thought maybe someone might need my help.
38:34And I decided to walk over to the phone and pick it up.
38:37When I looked back at the porter, he was telling me with his eyes to not pick up the phone.
38:42In that moment, I was so terrified.
39:08I remember that my hands were sweaty as I picked up the phone, and I brought it up to my ear.
39:26I heard that same breathy sound I had heard before I picked up the phone,
39:30but this time it was coming from the telephone receiver.
39:33After I heard that same sound, I panicked.
39:36I made my heart leap out of my chest.
39:40And I hung up that phone immediately.
39:45We have to go. Now.
39:50I told the porter that we needed to continue on our way down the tunnel.
39:54I didn't say anything to him because I didn't want to cause him to panic the way I was panicking.
40:00I also didn't think he would believe me.
40:03What could be happening with this phone call,
40:06as Sarah's hearing somebody or something take their last breath,
40:10it could actually be a mimic.
40:12Sometimes with negative hauntings and negative entities,
40:15what they will do is they will use sounds in the environment,
40:18sounds that people are familiar with,
40:20and actually mimic those sounds either to trigger the person or to frighten them.
40:26We may be going down the tunnel.
40:28We maybe got 10 or 20 feet further down the tunnel
40:32and that same phone started to ring again.
40:38I felt like there was something with us in the tunnel.
40:41I felt like I was being watched.
40:58I could feel my body just breaking out into a cold sweat.
41:05I was really concerned that something was going to happen to me or the baby or the porter.
41:14It's okay, little guy. Almost there.
41:16Eventually, we were out of range of the phone.
41:19We had pushed our way to the end of the tunnel.
41:21Come on, come on, come on, come on, come on.
41:23Something or someone was moving down in that tunnel.
41:29It seemed like it was being territorial and trying to mark its territory where the phone was.
41:42Come on, come on, come on, come on.
41:53And as I was getting into the elevator, I took one last look over my shoulder.
42:04The elevator doors shut and Sarah heads out of the tunnel to the pediatric hospital.
42:12The baby did make it safely to the pediatric hospital and, to my knowledge,
42:16had the surgery successfully.
42:19We don't have the space to share these types of stories.
42:23As nurses, we believe in things that can be explained by science
42:27and when things like this can't be explained, we think that either it didn't happen or
42:32maybe it was a mistake.
42:34We don't have the space to share these types of stories.
42:37We think that either it didn't happen or maybe our minds fabricated what happened,
42:43so we don't share it because we can't rationalize it.
42:49Usually, during phantom phone calls, it's a message from a loved one.
42:52They're saying they're okay.
42:54And in this case, we don't get any of that.
42:57In my interpretation of what Sarah experienced,
43:00it seems to me like the entity is responding directly to her state of being.
43:05It's responding to her fear.
43:07It's responding to her urgency.
43:08And it's mimicking that back quite readily.
43:17I continued to work at that hospital for another two years,
43:19but never did go back into that tunnel.
43:24The tunnel is still there.
43:26I think that whatever was down there is trapped down there and is still there to this day.