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00:00Hi, Alyssa. How are you doing?
00:04Good morning.
00:05How's everything going?
00:06Well, not too well.
00:07Not too well?
00:08Hi, my name's Shelly.
00:11Hi, Alyssa.
00:12Hello.
00:13I just want to introduce ourselves.
00:15Oh, I'm not sure what this is.
00:18Great, we're going to explain.
00:19So, it sounds like your property management was concerned about you.
00:23They were letting us know you talked about being worried, that you're really worried about being invoiced.
00:29Of course.
00:30I didn't want you to feel too crowded, so.
00:33Hello, hi.
00:34Hi.
00:35I'm a property manager.
00:36Your place is so pretty.
00:39Could you scoot over, please?
00:41Do you have permission to record this conversation?
00:47I suppose it's for you, so.
00:50Okay.
00:51So, I've called the cops numerous times, almost like eight months ago.
00:59I've given you multiple letters that you've not responded to, correct?
01:05No, my maintenance has checked into it.
01:09Maintenance has not said anything besides this.
01:13He ignored my complaints after he opened up the wall
01:17and saw proof that the fibroblast casing was cut open.
01:21I showed you the photographs I printed out.
01:23No, I would have to talk to him because he didn't report anything to me.
01:26Oh, wow.
01:27He didn't say anything to you?
01:29No, I'm sorry.
01:31He would have if there was a problem.
01:34But if he didn't find a problem, he didn't tell me.
01:37Yeah, the fibroblast was cut open and there was a cut, ripped mark.
01:41I can show you photographs that I already printed out and showed you five months ago.
01:46I can give them to him.
01:48Okay.
01:51So, yeah, there's a serious matter happening.
01:54The neighbor in roommate 401 I've been struggling with,
01:57you know I've been struggling with him because I've given you so many reports.