出国旅行,到了机场被告知航班被延误或取消,该怎么办呢?小编整理了 “航班延误或取消,乘客必须知道的赔偿”,让大家遇到情况时,知道自己有什么权利!
#知多点 #航班延误 #航班取消 #航班延误5小时 #XUAN #XUANPlay
#知多点 #航班延误 #航班取消 #航班延误5小时 #XUAN #XUANPlay
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TravelTranscript
00:00The flight may be delayed due to bad weather, traffic control, chain effects, mechanical problems, and pre-flight preparation work.
00:06Cancel the three-way simulation of the Great Horse Airlines Committee to let passengers know if they will be compensated for missing flights from different airlines.
00:13Passengers buy air tickets from A Airlines to Kuala Lumpur from Penang and buy air tickets from B Airlines to Kuala Lumpur to Singapore.
00:19A Airlines delays for 8 hours. Passengers miss the B Airlines transfer flight.
00:23Does he have the right to be compensated for missing the transfer flight?
00:26A Airlines delays for more than 5 hours and is responsible for providing passengers with full refunds, but B Airlines' air tickets are purchased separately, so B Airlines does not have to bear any corresponding costs.
00:34The same airline missed the transfer flight. Passengers fly from Penang to London and transfer to Kuala Lumpur, but the flight to Kuala Lumpur delays for 3 hours, so passengers miss the transfer flight to London.
00:44Passengers hold the same airline's continuous tickets. The delay is caused by the airline, so the airline will arrange the next flight to London without extra charges.
00:53Passengers can also enjoy the right to eat, call and network services, accommodation and transportation.
00:59Displeased with the airline's arrangements, passengers buy other airlines' air tickets.
01:03Passengers take flight A from Kuala Lumpur to Beijing, but the flight is canceled.
01:06A Airlines provides a replacement flight, otherwise the full refund.
01:09Passengers find that the replacement flight is not suitable and decide to buy B Airlines' air tickets.
01:13Can passengers ask A Airlines to pay for B Airlines' air tickets?
01:15A Airlines has a duty to provide replacement flights or full refunds, so A Airlines does not have to pay for the air tickets purchased by passengers in B Airlines.
01:22Remember, when you encounter a situation, you can know what rights you have.