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00:00Previously on Shortland Street.
00:031991, Eden Park, Springbok Tour.
00:06He fell over and knocked himself out.
00:08Well, I couldn't just leave him there, could I?
00:10Although sometimes I think I should have.
00:11This girl needs stability.
00:13She needs unconditional love, real love.
00:15From family that can actually say it to her out loud.
00:18Is that you?
00:19I've got big plans for Dr Samuels.
00:21She's too good to just languish here in Ferndale.
00:23So whatever's going on for you, get over it.
00:25Have you decided on job cuts?
00:26They're still on the table.
00:28My staff have been flagged as troublemakers.
00:30Shut that clinic down, immediately.
00:37Just ignore me guys and the big cloud of doom over my head,
00:40but I'm here to help if you need it.
00:42You can finish us off.
00:45Do you see a big cloud over me, Gia?
00:48What happened?
00:49Don't encourage him.
00:50I had a fight, but I'm not going to say who it was.
00:52Blood pressure increasing.
00:53Good.
00:55Fine, it was Monique, but I need cheering up, you guys.
00:57So much for not saying who it was.
00:59Don't act like you weren't curious.
01:00How do you get over a fight with your bestie?
01:02Don't answer that, please. Spare us.
01:04By accepting her apology for a start.
01:06Are you speaking from personal experience?
01:09Anyway, Emmett, how are things with you?
01:12Oh, I'm just working, as you can see.
01:14How's that beautiful wife of yours?
01:16Ex-wife, which I think you are well aware of.
01:19She says she doesn't want him around, but she's all talk.
01:22Oh, so her bark is worse than her bite,
01:25just like somebody else that we know.
01:27I'm used to Sage being away with the fairies, but not you.
01:30What else?
01:32His little granddaughter, Karamea, calls him Koro now.
01:35Oh, crying.
01:37Where the hell is that suture pack?
01:39It's right there.
01:40Sorry, Emmett.
01:41He still loves her.
01:43Shh.
01:45Esther needs me, it's urgent.
01:47Go then, please.
01:49Work and personal life separated.
01:51I get it.
01:53Huh.
01:54Don't you have an apology to accept?
01:59We are working within the guidelines.
02:02We dropped the ethnicity criteria.
02:04I tried telling Julian that.
02:06And?
02:07He just doesn't care.
02:09I don't know how he can sleep at night.
02:12I think he believes his own bullshit.
02:14And we believe in the clinic, right?
02:16Yeah.
02:18Find a loophole.
02:19Yeah.
02:20We found them, and he found them.
02:21Oh.
02:22So he is punishing us.
02:24Not us.
02:25You're right.
02:26The patient's being punished.
02:28I know.
02:30So they can just wait on a list, get sicker, and die.
02:33Well, OK.
02:34Beautiful meaning.
02:35Gee, yeah.
02:36When does the clinic close?
02:38About 10 minutes ago.
02:41We'll talk later.
02:43No, no, no, no.
02:44No more secrets.
02:46No more planning.
02:47It's over.
02:50OK.
02:54I'm trying to warn you.
02:55Don't swim with sharks.
02:57I did nothing wrong.
02:59You let down your guard.
03:00You got too close.
03:01I was networking.
03:03And was your networking enough of a distraction?
03:06You underestimated him.
03:08Well, it doesn't matter anyway.
03:09It wasn't Julian.
03:11It was Monique.
03:14Did you have to tell everyone about the Springbok tour?
03:17She had forced it out of me.
03:18Apparently she clocked us.
03:20Doing what?
03:22A good story, though, wasn't it?
03:23Well, yeah, except you always get the street names wrong.
03:25Hey, it wasn't me that knocked themselves out unconscious.
03:28Oh, yeah?
03:29Shall we map out the route?
03:30What did you?
03:31What?
03:36Not this again.
03:37What?
03:38What's the problem?
03:39Wi-Fi won't connect.
03:40You got the right password?
03:41Of course.
03:42It's just not working.
03:43Well, can I have a go?
03:44Don't you mansplain it to me.
03:45I'm not mansplaining anything.
03:47I work here.
03:48That's why I can help.
03:51What's so important?
03:52I just want to check on the drugs that they're giving her.
03:55Well, I can answer any questions about drugs.
03:58Well, you know that she's allergic to penicillin, right?
04:01Yep.
04:02It's in her notes.
04:03I'd speak to everyone on her team.
04:05Bonnie reminded me.
04:07She blasted me for not calling her immediately.
04:10Shouldn't she be here by now?
04:12Yeah, first flight was cancelled.
04:14She took all her anger out on me.
04:16Oh.
04:17You okay?
04:18Mm-hmm.
04:19Did she, um, she...
04:21Say anything about you?
04:22No.
04:23How's she doing?
04:25Not responding as fast as I would like.
04:28What's the plan?
04:29There's a therapy.
04:30No.
04:31I understand your reservations.
04:33What's wrong with the drug?
04:35It suppresses the immune system.
04:36I think we have the rheumatic fever under control.
04:38My focus now is the myocarditis.
04:40I'd still say no.
04:41You're being overly cautious, Dr. Whitby.
04:43You would be too if that was your granddaughter lying in there.
04:45We can all sit down and talk it through.
04:47No need.
04:48There's a big need.
04:49No.
04:50Like I said, I've spoken to Bonnie,
04:51and she's given full consent to Dr. Arshad to do whatever he wants.
04:54So go ahead.
04:58I'm not happy.
05:00It's not your call.
05:06Is this about the clinic?
05:07Rumours flying around?
05:09No.
05:10It's about Kiwa.
05:11And we're so sorry.
05:12What's happened?
05:13Billy said something to Kiwa.
05:18They said today Māori's a waste of time.
05:20Look, we were just discussing Julian's policies.
05:22But hardly.
05:23We didn't say much.
05:24Yeah.
05:25Billy just didn't understand what we were talking about,
05:26and, oh, I feel really silly.
05:28Don't.
05:29I'm so sorry.
05:30Look, we know you're a few guys.
05:33Money?
05:34Yeah, of course.
05:36Kids, eh?
05:37They hear everything.
05:38What can we do?
05:39Nothing.
05:40Nothing?
05:41Well, besides giving Billy a lecture on the daily.
05:43But will Kiwa be all right?
05:45I will talk to him.
05:46But thank you for coming up.
05:47You didn't need to.
05:48Yeah, we did.
05:50OK.
05:56What about Kiwa?
05:57Oh, he'll be fine.
05:58He'll learn to deal with it.
06:00Like you?
06:02Uh-huh.
06:04Hey.
06:06It's not that.
06:08Well, maybe it is.
06:09I don't know.
06:10Everything is, um, wrong.
06:13The clinic?
06:14I shut that down.
06:16Yeah, for now.
06:17You'll find another way.
06:18You always do.
06:20This doesn't eat your flock.
06:22What?
06:23You committed fraud.
06:25And you went behind my back.
06:27And you've expected me to just move on and forget about it.
06:31That's not what I expect, babe.
06:33We can't put the same old band-aid over this, OK?
06:35You broke my trust.
06:36Again.
06:38Again.
06:43Don't scratch, darling.
06:44It's itchy.
06:46Here, you have the ice pack.
06:47That'll give you something to do.
06:51What happened?
06:52Looks like a reaction to the azathioprine.
06:55Any shortness of breath?
06:56No, just paroxysm.
06:58Will you give her an A.D. estimate?
07:00She's just had five MGs of luritadine.
07:02You read me a story?
07:05I'm sorry, honey.
07:06I have to talk with Nanny.
07:07You always have to talk to Nanny.
07:14Go on, say it.
07:16I told you so.
07:17Why would I do that?
07:19Because you were right and he was wrong.
07:21All drugs have side effects, especially with children.
07:24There's no way to know.
07:25He's giving you a free pass.
07:27Do you realise how rare those are?
07:28Dr Rashad needs to be able to think clearly.
07:30He doesn't need me hassling him.
07:32Like a lad.
07:33Straight talking.
07:34It's the only way.
07:35Even if it means people yelling at you?
07:37Are you kidding?
07:38It's like oxygen to him.
07:45Get another doctor.
07:47He's the best.
07:48Really?
07:50It's a complicated case.
07:51He'll get there.
07:52Well, look, okay.
07:53When he knocks off,
07:54can you just hang around for a little bit
07:56just to keep an eye on things?
07:58Sure.
07:59You going to read her that story?
08:01Then watch.
08:05Infected ulcer, then cyst removal.
08:07I won't have time for the heart valve repair.
08:09Okay, everybody shh.
08:13Julian, it's Esther speaking.
08:15I'm just wondering if we can change our 3 o'clock to Friday.
08:19I'm sorry to be a pain.
08:21Tomorrow works fine.
08:24Okay, that gives us less than 24 hours.
08:26To do what?
08:27Speed dating with our needy patients.
08:29Before Mr Moneybags rocks up again.
08:31Okay, Chris, you're on surgeries.
08:33Gia, you are finding staff,
08:35and you can review the wait lists for GP consultations.
08:39Maybe give them a call,
08:40or I can get somebody else to do admin.
08:42No, I'll do it.
08:43Whatever you want.
08:44We need to go old school with this paper and pen,
08:46and we can upload everything to the system later.
08:49So he who shan't be named can't figure out what we're up to.
08:52Nice work, team.
08:55Sage speaking.
08:56Yeah, could I please book theatre 6
08:58for Dr Chris Warner all day tomorrow, please?
09:00Yeah, I'll help.
09:01I'm still here.
09:02Oh, thanks, James.
09:04You rock. I'll see you later.
09:06I've got four doctors coming in to help.
09:09All on leave.
09:10Hey, great work.
09:11I'll need another surgeon.
09:12Call Drew.
09:13He said he's busy.
09:14I'll tell him he owes me a favour.
09:16He knows why.
09:17Nice.
09:18I'm calling in all favours,
09:19so any staff who have asked for this or that,
09:21tell them to get their butts in here now, please.
09:23I'll need names.
09:24Anyone who says no, I'll call them in personally.
09:29Is this wise?
09:31Probably not.
09:33Copy that.
09:43What do you feel like for dinner?
09:44It's your choice.
09:45OK.
09:48Omelette.
09:49Great.
09:50Cancel that.
09:51Why?
09:52Because Sage bought the eggs and spinach.
09:54Let's go out.
09:55OK, this is getting ridiculous.
09:57Did you not see him today?
09:58Give you the free coffee in front of me,
10:00trying to make me feel like trash.
10:02Sage is the king of the coffee challenge.
10:04Yeah, another forensic order on my to-do list.
10:06Sorry?
10:07Look, Esther is saying she's not buying the coffees,
10:09but I know she is.
10:10The master manipulator.
10:11It's not Esther.
10:14Chris Warner.
10:15No.
10:16Then who?
10:17Kornaz Tokoringoa.
10:20No.
10:21I had to do my part.
10:22What?
10:23Undermine me like everyone else?
10:25It's coffee.
10:26Why didn't you tell me?
10:27I didn't want to put you in a difficult position.
10:29It's because you don't trust me.
10:31I would keep your secret.
10:32Do you know why?
10:33Because we are a team.
10:34We are together.
10:35Mon, you're blowing this out of proportion.
10:37Really?
10:38Yes, and I knew you would.
10:39That's why I didn't tell you.
10:40No, I know why you didn't tell me.
10:42Let's hear it.
10:43You're easing your conscience.
10:44My what?
10:45You're balancing the scales of justice
10:46because you are dating a racist monster.
10:49I don't think that.
10:50You're always preaching compartmentalization.
10:53Home is home.
10:54Work is work.
10:55Yeah, well, I don't like the way you work right now.
10:58Sometimes you just have to do the right thing.
11:02Where are you going?
11:03I need to clear my head.
11:15My plans for the day, all ruined.
11:19And what was the plan?
11:20Well, start off with a session at the gym.
11:24Hey, I work out.
11:26Sorry, I'm just laughing.
11:27I was sad you had to miss it.
11:29Then I had a valve repair booked for the afternoon.
11:32Why are we rescheduling?
11:33We need the theatre.
11:35A whole afternoon, up in smoke.
11:38Mr. Tippernant needed this hernia repair.
11:40My patient needed a heart valve repair.
11:43This guy has three kids to feed.
11:44He works in construction, so he can't work,
11:46and he gets called lazy,
11:47and he's been waiting for this operation
11:48for the last two years.
11:49Cry me a river.
11:51It's the last day of the clinic.
11:52I know.
11:53The last day we get to help people.
11:55Oh, you're like a broken record.
11:58Why'd you even come in?
12:00Yes, I said that you owed her a favour.
12:03I'm misunderstanding.
12:05What did you say?
12:06It wasn't me.
12:08Just owner.
12:10My kid said something they shouldn't.
12:13Doesn't matter.
12:14We resolved it.
12:15Okay, Mr. Tippernant,
12:16let's get this hernia back where it belongs.
12:20Problem?
12:22It is very close to the inferior epigastric vessel.
12:26What do you need?
12:27I need to be super careful with this one,
12:29is what I need.
12:34Clamp.
12:36Hang another unit above, please,
12:37and someone call the blood bank immediately.
12:45Is that Wi-Fi working for you now?
12:47Ah, you're a tech whiz.
12:49Is that what you wanted to hear?
12:50Something like that.
12:52I just checked in for an update.
12:55Cutomere's stopped scratching.
12:56It's a good sign.
12:57Yep.
12:58And the robs are stable.
12:59Yeah, I know.
13:02There's no need to stress.
13:07What have I done now?
13:09Oh, nothing.
13:10No, no, I know that look.
13:13I should either duck or run for cover,
13:14but I'm not doing that anymore.
13:16I don't want you to.
13:19I just can't look at her without thinking
13:21that she's here because of me.
13:23How could I have missed that she had strep throat?
13:26It's so serious.
13:28I mean, I've absolutely let her down.
13:31Will you stop?
13:33Stop what?
13:34Stop pretending you're not the best grandmother on earth,
13:37putting everyone to shame.
13:38Oh, that's ridiculous.
13:40I mean, I've messed up that many times.
13:42No, I'm not buying it.
13:44If you're anything like you were with Bonnie,
13:45and I can see that you are,
13:47then she's lucky to have you.
13:50Anyone should have parenting guilt around here is me.
13:56Yeah, well, that was a long time ago.
14:02I see you with her.
14:06I see all the ways I failed Bonnie.
14:10Failed you.
14:15I'm sorry.
14:18I just, um, I can't do this right now.
14:29We can arrange counselling if you think that would help.
14:32You don't know what it's like for everyone in your life
14:34to think you're racist.
14:36I do.
14:38Right.
14:41What's gone wrong?
14:43Was it your boyfriend?
14:44He's been calling me names.
14:46Go tell him where it's at.
14:47Tell him what?
14:48What happens if we don't complete the mission.
14:56Good morning.
14:57Morning.
14:58I just had a planning meeting with Julian.
15:00I can see that.
15:02He reminded me of something.
15:03His agreement with the board.
15:05Basically, if we can't get the hospital to fall in line,
15:08and we can't prove to his shareholders and the board
15:11that this place can run smoothly,
15:12then that could be it for the co-op.
15:14If we don't play ball, we'll have how to pay.
15:18Am I supposed to clap now?
15:20What, you think he's making it up?
15:21That's typical management speak.
15:22They just want us to fall in line.
15:24Well, he believes it, and so do I.
15:25Yeah, well, if he cares so much about our jobs,
15:26then why won't he let us do them?
15:28Because you're playing outside the rules, Nas,
15:29and that is not how the world works.
15:31You just can't say sorry, can you?
15:32I've done nothing wrong.
15:35Nas?
15:36Yeah?
15:38Are we gonna be okay?
15:41I hope so.
15:48Blood pressure's coming up slowly.
15:50Not enough.
15:52What's the plan?
15:55We'll press on.
15:56Retractor?
15:59Right, hernia, time to do what Drew tells you.
16:04You okay, Selena?
16:05Um, I'm just confirming, is this Mr. John T. Penny?
16:09No, no, no, no, no.
16:10What's wrong?
16:11He can't have a blood transfusion.
16:13He needs it.
16:14He's Jehovah's Witness.
16:15Oh, God.
16:17Yeah, and he did not consent to a blood transfusion.
16:20You're kidding.
16:21I don't know how this happened.
16:23I do.
16:24Bloody Esther in her bloody clinic.
16:29Sorry to keep you waiting.
16:31I didn't know you had a theatre day today.
16:33I had an emergency,
16:35but I thought we decided on tomorrow for a meeting.
16:37A meeting?
16:38I thought we could pre-meet without Julian.
16:40Okay.
16:42We need to sort this out.
16:43It's extremely hard working with someone who hates me.
16:46That's not you, Mon.
16:48Okay, well why did you not stand up for me?
16:51Sorry?
16:52With Chip and Sage and everyone hassling me.
16:55Why did you not intervene?
16:57Okay, I should have said something.
17:00Yes, you should have.
17:02Is that why you told Julian about the clinic?
17:05He didn't stick up for me, and I thought we were friends.
17:08You messed up, Samuels, not me.
17:10So you can tell this patient and his family.
17:12Okay, calm down. What happened?
17:14Hernia repair, Mr. T. Penney.
17:16I had to give him two litres of blood.
17:18Okay.
17:20He's a Jehovah's Witness.
17:22Well, it would have been in his notes.
17:24Well, it got missed because we're all working ourselves to the bone for this clinic.
17:29I can deal with that later, Drew. Thank you.
17:31Hold on.
17:32Sorry.
17:34Why is this Esther's responsibility? He's your patient.
17:37Esther made me do the op for her dodgy underground clinic.
17:40We shut that down.
17:41Well, it's open for business today, and it is booming.
17:45You know, I hope this is the only stuff up, but who knows what the hell's going on.
17:56How did you find out?
17:57A big mouth surgeon.
17:59Classic.
18:00Do you have names? The main instigators?
18:04You can cross Drew McCaskill off the list. He was forced into it.
18:08Okay.
18:09And some of them are juniors.
18:11They still made a decision, though.
18:13They did.
18:15Esther Samuels, she doesn't respect me. Or you.
18:17If we let her do a little rebellion slide, it'll be chaos.
18:20We just, we won't tell anyone.
18:24Okay.
18:26Here's what we're going to do.
18:28Can you make an example of them?
18:30Yeah.
18:31Fire every single one of them.
18:36Hi.
18:37Hey.
18:40I wish I had got that on camera.
18:43What?
18:44Sorry. I can expect one a decade, you know, and that's probably us for the next ten.
18:49I'm pretty good at them now.
18:51Yeah?
18:52Oh, yeah.
18:53Yeah, these people I work with, they push me to the limit.
18:55I have to apologise at least once a week.
18:57They keep a tally?
18:59Who told you?
19:02So, Angel.
19:03No. No.
19:06You haven't earned that right. Not yet.
19:10Okay. God, I've understood.
19:15Let's just keep moving forward.
19:17There's no point in us getting bogged down in the past.
19:20Yeah?
19:21Yeah.
19:22It's just hard not to think about it being around you.
19:27Everything comes back.
19:34So ashamed.
19:37Ashamed of everything I'd messed up.
19:40Yeah, well, I can think of a few things.
19:43Well, we don't have to go into detail.
19:45No, let's.
19:46Oh.
19:47What was it that you said at my father's 60th birthday?
19:49Something about somebody had left some vomit in the fridge and you said it so loud.
19:53What was that stuff called again?
19:56Kangapiro.
19:57Kangapiro.
19:58Yeah, well, okay, that's enough of that.
20:03You know, you were always so uncomfortable.
20:07You were even uncomfortable around me and Bonnie.
20:10Your own daughter.
20:12Do you know how that made us feel?
20:14Look, I...
20:16The thing is...
20:17What? Come on, what?
20:19Yeah, I was uncomfortable around you two speaking te reo together
20:22because I thought you were talking about me.
20:24So what?
20:25What do you mean, so what?
20:26Well, why didn't you learn?
20:27Because...
20:28What?
20:29Because I didn't think it was my place.
20:31Because I didn't think it was for me.
20:32Yeah, yeah.
20:35But I know now that I handled it badly.
20:39Yeah, just typical, eh?
20:40What?
20:41Well, you know, we were probably just talking about breakfast
20:44or the little outfit she was going to wear to school.
20:47It's not always about you.
20:50Yeah.
20:52Yeah.
20:55Come on, I get it.
20:57I'm just doing my job.
20:58Just like I was doing mine.
21:00It's over, Esther.
21:01Well, just so you know, I'm CEO, so I take full responsibility.
21:12Thank you all for coming at such short notice.
21:14We don't muck around here.
21:16Good to see many of you are on the board too.
21:19As a majority shareholder in Shortland Street,
21:21I don't just sit back, go to the odd meeting in between rounds of golf.
21:25I'm getting into the guts of it all.
21:27Well, not quite the guts.
21:28My days in theatre are behind me.
21:30But we've been on the ground making changes
21:32in line with a number of other hospitals,
21:34with a view to providing streamlined services for Kiwis
21:37with full transparency.
21:39To speak to that, I'd like to invite
21:41Medfitas' Head of Communications, Monique Strutter,
21:43to address some recent changes.
21:49Thank you, Shortland Street shareholders, and you,
21:52the public this hospital serves.
21:54You expect and deserve full clarity and compliance.
21:57So, it's imperative we inform you that a number of Shortland Street staff
22:01have been running an unsanctioned clinic,
22:04prioritising Māori and Pasifika patients,
22:07which is against Medfita's policy,
22:10which is why these heroes will be.
22:19Lorded.
22:21For their courage in standing up for the rights
22:23of the most vulnerable in our nation.
22:25And kia kaha, te reo Māori.
22:28And just to be clear, there were people that wanted
22:30to have these heroes punished.
22:32But all I can say is congratulations to all of you.
22:36Woohoo!
22:48For more information, visit www.fema.gov
22:50For more information, visit www.fema.gov
22:52For more information, visit www.fema.gov
22:54For more information, visit www.fema.gov
22:56For more information, visit www.fema.gov
22:58For more information, visit www.fema.gov