The U.S. Transportation Department is investigating the frequent flyer programs of the four major airlines, United, Delta, American, and Southwest.
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00:00The U.S. Transportation Department is investigating the frequent flyer programs of the four major
00:05airlines, United, Delta, American, and Southwest. The probe, led by Secretary Pete Buttigieg,
00:11aims to address concerns about reward devaluation, hidden fees, and reduced competition.
00:18The investigation seeks to ensure these programs are transparent
00:21and fair, as airlines can unilaterally change their value.
00:26This move is part of a broader effort by the Biden administration
00:30to enhance consumer protections in the airline industry.