• 3 months ago

Category

📚
Learning
Transcript
00:00Welcome to 2020 Insights ESD Digital Platform, an innovative online tool for managing corporate sustainability programs aimed at SME development and CSI.
00:11We have designed the platform to support the onboarding of beneficiaries onto a development program, along with their assessment, the management of funding applications, disbursements, post-funding support, and reporting.
00:23The platform simplifies the collection and management of data and documents, improves data security, and automates reporting and analytics.
00:32It also helps to facilitate better communication, collaborations, compliance, and standards management.
00:39With our in-house team of highly experienced software developers and data scientists, we can cater to the unique requirements of your program and provide you with the best tool for achieving your organization's desired socioeconomic impact.
00:52As a registered corporate user, you will have an overview of your company on the landing page.
00:57It has a navigation panel for quick and easy access to various modules, and onboarding is simplified with a video guide.
01:04There is also an overview of your program and quick access buttons to SME funding applications, pending approvals and disbursements, as well as a summary report of funding applications.
01:15The landing page also shows your latest notifications and chat messages.
01:20Each corporate user has different access rights, and depending on their designation, they can view their SME portfolio at either the group corporate level, at the division level, or at the individual program level.
01:32Efficient management and reporting of the funding applications pipeline is supported by a summary table which indicates the progress of each funding application.
01:41As a funding application progresses through different application stages, the platform sends out notifications to the SME and other stakeholders.
01:49Applications' status reports are easily generated for internal reporting purposes.
01:54When a funding application is submitted for approval, each member of an approval committee receives a notification of the application submitted to them.
02:03Questions and queries relating to funding applications can be raised on the chats and messaging portal, which also allows for additional documents to be requested and submitted on the portal.
02:14Chats and messaging can either be on a one-on-one basis or within defined user groups on the platform.
02:20The chat functionality allows direct communication between users and facilitates discussions, inquiries, and updates related to ongoing processes.
02:29It enables most issues related to a funding application to be managed ahead of an official committee meeting, thus reducing the discussion items and time spent on each application.
02:40This also eliminates delays that are caused when applications are sent back because of queries raised at committee meetings.
02:46The disbursement of approved funding is tracked until the beneficiary has confirmed that they received the goods and services for which they were funded.
02:54The SME module has a user-friendly landing page, which has a navigation panel for easy access to all sections available to the SME user and a video guide.
03:04The SME profile and key company reports can also be accessed from the landing page, along with the latest notifications and chat messages.
03:12A progress tracker helps in managing the onboarding process by monitoring each SME's progress in completing the various modules.
03:20Document expiry dates are tracked and the system sends notifications for required updates.
03:26This simplifies database and compliance management, including BEE verification processes.
03:32The SME profile covers areas such as company registration details and BEE profile, company background and history, HR profile, management capacity and experience, shareholder profile, product and market profiles, as well as customer contract profiles.
03:49These can be viewed online or downloaded as a PDF.
03:53A summary of the HR profile shows the number of employees by type of employment contract and skills level.
04:00It also provides a profile of directors and key employees, highlighting their qualifications and work experience.
04:07Products and services offered by the SME are listed in the market profile, including the percentage contribution of each to the SME's revenue.
04:15Similarly, it profiles the contributions to revenue from each target market, key customer, as well as from each geographical area of the SME's operations.
04:25The customer contracts profile shows the value and term to expiry of each contract.
04:30It also includes customer references that can be contacted during the due diligence phase.
04:35SME funding requirements are detailed in the funding applications module, along with a list of existing loans, as well as the revenue sources that will be used to repay any loans that are requested from the development program.
04:47The competitive strategy section assesses the SME's pricing and competitive strategies, while the business model section looks at how the SME goes about acquiring and retaining its clients, how it conducts product development, its geographic coverage and distribution methods.
05:03It also outlines the resources used to deliver services.
05:06A variety of SWOT analysis modules are used to assess operational strengths and areas of development.
05:13The appropriate module is selected based on the type of SME, the objectives of the program and the available development support.
05:20The platform has modules for assessing service capabilities and contract performance, which are ideal for programs geared at the financing of purchase orders and contracts.
05:30There are also modules for assessing the management and performance of key activities in sales and marketing, operations, HR, finance, strategy and governance.
05:41Key performance indicators and reports can be customized for post-investment performance tracking, benchmarking and impact evaluation.
05:49SMEs initially capture their historical and target performance, and then update their performance on a quarterly basis after receiving development support.
05:58The individual reports are consolidated into impact reports for each program, business unit and for the entire corporate company.
06:06In conclusion, the 2020 ESD Digital Platform has been developed based on 2020 Insight's vast experience in the SME development field spanning more than 16 years.
06:17We have a full appreciation of the key operational requirements of development programs and the challenges they face in trying to achieve meaningful socio-economic impact and reach their sustainability objectives.
06:29Give us a call for an obligation-free assessment of how we can help your organization to optimize its development programs.