The mother of a teenager who died after drinking a Costa Coffee hot chocolate has spoken of her grief and anger losing her daughter.
Hannah Jacobs 13, had a severe dairy allergy and died within hours of taking a sip of the drink. Report by Alibhaiz. Like us on Facebook at http://www.facebook.com/itn and follow us on Twitter at http://twitter.com/itn
Hannah Jacobs 13, had a severe dairy allergy and died within hours of taking a sip of the drink. Report by Alibhaiz. Like us on Facebook at http://www.facebook.com/itn and follow us on Twitter at http://twitter.com/itn
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00:00When I place an order and I say to the barista, my child has got allergy, if she brought the
00:07book and we go through it, I promise you Hannah will be the first person to go, I'm not having
00:13soya milk ever again. She will be out of that building before you even say burn. So yes,
00:20if the barista follow the procedure, we will not be in this situation. I'm very angry,
00:26I'm not going to lie to you. I'm very angry about it. I'm very upset about it because
00:35my little girl is not here anymore. The ward needs to know allergy is a very serious thing.
00:42It's not their fault that they've got this, but it's what's happened. So if you know anybody
00:48has got allergy, you need to know about what they've got, how to make sure you keep them
00:52safe. We would love Costa to literally start using the sticker note like we suggested from
01:00the inquest. It's a very simple thing. They're going to save a lot of money, they're going to
01:06save a lot of lives because I wouldn't want this to happen to another child that's got allergy.
01:11No parent should be burying their child like this. It's not right, it's not fair. It's a
01:20very hard thing and it's a struggle.