Mr. Ratnam shares his experience in running his decoration company.

Watch Mr. Ratnam shares his experience in running his decoration company. - Astro Ulagam on Dailymotion

Transcript

00:00What advice would you give to the young people who want to enter this industry?

00:10If you want to enter this industry, you need discipline and ethics.

00:17You shouldn't mix them up.

00:20Money is the first and foremost.

00:25But there is also the second and the mind.

00:29You shouldn't mix them up.

00:34If it's good, it's good. If it's bad, it's bad.

00:37I'm not saying it's bad.

00:38If you want to do this, do it in this.

00:40If you want to do this, do it in this.

00:42You should respect that.

00:44You shouldn't mix them up.

00:48Secondly, the order you take.

00:51You shouldn't change the order.

00:53If I want to talk to the customer, I should be the one sitting with the customer until the end.

00:58This is what we practice.

01:00If I want to talk to the customer, I should be the one sitting in that hall until the end.

01:04I should be the one sitting in the video call until I get to the store.

01:08I should be the one talking to the customer.

01:10The customer should only talk to me.

01:12They shouldn't talk to anyone else.

01:14You should talk to my manager.

01:16You should talk to my supervisor.

01:18You shouldn't talk to them.

01:20This is a repetition for us.

01:22This is a repetition for them.

01:24That's their history.

01:26We don't have any rights to mix them up.

01:28Why are they giving you money?

01:30It's because of trust.

01:32We don't know who we are.

01:34We see someone on Instagram or Facebook.

01:37Suddenly they call us and ask us to do something for them.

01:42The word trust comes from that.

01:48You don't have the rights to destroy that trust.

01:53Microsoft Mechanics

01:55www.microsoft.com

01:58www.microsoft.com