999 call made by young girl when mum started showing symptoms of a stroke
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00:00Hello?
00:01Hello?
00:02Hello there, it's the ambulance service.
00:04Hello?
00:05Hello, we've had a problem.
00:06My mummy, my mummy can't move.
00:09Okay, so your grandad's called me Aurora, you called your grandad, is that correct?
00:14Yeah.
00:15Okay, so what's happening with mummy at the moment?
00:18So, she's lying on the bed, and she's not moving.
00:23I am, I can move.
00:26But she's breathing.
00:29I can't open my eyes.
00:31She can't open her eyes.
00:33Okay, so mummy can't open her eyes.
00:36My hands are cold.
00:38Her hands are cold?
00:40Okay.
00:41So we need, we put a little kitten in the lounge, and we strapped her with some food,
00:48and we put a little tray in there, in the lounge.
00:52Brilliant, you've done really well to help mummy, okay?
00:55Okay.
00:56Is mummy able to tell you anything else that's the problem?
01:00What else, mummy?
01:01Head.
01:02Head.
01:03Hurting.
01:04Head hurting, okay.
01:06And what else, mummy?
01:08Tongue.
01:09Tongue?
01:10Numb.
01:11Numb.
01:12Tongue's gone numb, okay.
01:13Is mummy bleeding from anywhere?
01:16No.
01:17No, okay.
01:18You've done really, really well, okay?
01:21We're going to get that help for mummy.
01:25Does mummy look like she's struggling to breathe?
01:29No.
01:30No, okay.
01:32Aurora, if you were to touch mummy's chest now, does it feel a normal temperature?
01:38Does it feel warm?
01:40It feels a little bit warm and hot.
01:44It feels hot, okay.
01:46Bright light.
01:47So you don't like the bright light?
01:51She likes dark light.
01:53So are you able to turn the light back off for mummy?
01:56Okay.
01:57That's it, good girl.
01:59So we've got help arranged for mummy but I'm going to stay on the line with you until they arrive, okay?
02:05Okay.
02:06You've done really well by trying to help mummy and we've got that help to her.
02:10Is it just you and mummy there?
02:12Yeah.
02:13And my kitten named Snowbell.
02:15Oh, wow.
02:16And how old's your kitten?
02:18Zero.
02:19Somebody.
02:20Somebody.
02:22Is that somebody else there with you now?
02:24Yeah, it's my mumma.
02:26Oh, okay.
02:27Am I able to speak to her a moment?
02:30Yeah.
02:31Hello?
02:32Hello, it's the ambulance service.
02:34We've got help arranged for Beth, okay.
02:36Aurora's done really well with helping her.
02:39Okay.
02:40Thank you.
02:41Alright.
02:42Are you able to wait until the help arrives?
02:43Yes, absolutely.
02:44Alright, thank you very much and take care.
02:46Bye-bye.
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