Robot serves at French restaurant as staff shortages bite

AFP English

After two new employees decided restaurant life wasn't for them, Geoffrey Ruamps turned to technology to fill staffing gaps. The manager of a restaurant in western France hired a 'BellaBot', a white robotic tower capable of delivering dishes to several tables. According to Ruamps, the recruitment situation has been difficult since the pandemic, with businesses across the sector experiencing a similar shortage of capable staff.

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00:00Music

00:26We used the robot because today we are confronted in the restaurant with recruitment problems,

00:34a bit like all our restaurant colleagues.

00:37So we had to keep working, working quickly to meet our clients' expectations.

00:43So today the solution of the robot is an alternative to be able to continue working in good conditions.

00:49So we put employment offers, we received, I think, two people who came to try,

00:55who were not from the restaurant.

00:57I mean, we even gave a chance to people who were not from the job

01:01and who realized at the end of the day that it was not made for them, quite simply.

01:05So after two failures, well, we had to continue working very quickly.

01:11I searched a little bit on the Internet what was being done,

01:14what was the fastest and most concrete solution available,

01:18which in our case was the robot.

01:37No, well, I don't mind.

01:40As long as it does not take away employment, I think it is helpful for them to be served faster.

01:47My reflection on this is that if we paid people better, we might have a hand to work.

01:51Frankly, that's what I think.

01:54So I would prefer it to be people.

01:56I tell you frankly, I think it's funny, but it would be better if it were people.

02:10There is chicken and ...

02:12No.

02:13Yes, there is white gourd.

02:14Ah yes.

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