Notion cofounder Ivan Zhao captivated Silicon Valley investors and everyday consumers alike with a sleek productivity app that went so viral its servers crashed. Now it's going aggressive on AI.
Read the full story on Forbes: https://www.forbes.com/sites/kenrickcai/2024/04/11/10-billion-productivity-startup-notion-wants-to-build-your-ai-everything-app/?sh=2b0482f66079
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Read the full story on Forbes: https://www.forbes.com/sites/kenrickcai/2024/04/11/10-billion-productivity-startup-notion-wants-to-build-your-ai-everything-app/?sh=2b0482f66079
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TechTranscript
00:00 Here's your Forbes daily briefing for Friday, April 12th.
00:05 Today on Forbes, $10 billion productivity startup Notion wants to build your AI everything
00:12 app.
00:14 Ivan Zhou had started his company based on the idea that you should be able to do as
00:18 much with a word processor as you can with a blank piece of paper.
00:22 Josh Koppelman, frequent Midas lister and co-founder of First Round Capital, was so
00:27 impressed by Zhou's unusual pitch, which involved a lengthy digression into the origins
00:31 of paper, that he wrote the biggest check in the $2 million seed round in 2013.
00:37 Koppelman says, "I remember walking out and thinking, 'This is different from any
00:42 founder pitch I've ever taken.'
00:44 There was no screenshot, no mock-up.
00:46 It was very conceptual, but I felt like I understood at the highest level what he wanted
00:50 to do."
00:53 But Koppelman was in the minority.
00:55 Two years later, people didn't understand the company, called Notion.
00:59 Notion was the software editor Zhou had built, and he hadn't figured out a compelling
01:03 way to explain it.
01:05 Few saw a need for a tool to design personalized computer programs.
01:08 When he saw First Round employees using Notion, it seemed to Zhou that they were doing it
01:13 "out of pity," he recalls.
01:17 He admits, "The software wasn't good enough yet.
01:20 You know you can get better.
01:21 You know what better feels like, but you don't quite know how to get there."
01:26 In a last-ditch attempt to save the company, Zhou and co-founder Simon Last laid off all
01:31 their employees, sublet their San Francisco office, and moved to Kyoto, Japan, to cut
01:36 costs.
01:37 A $150,000 emergency loan from Zhou's mother gave them enough time to reboot with Notion
01:43 1.0.
01:45 The software editor was still there, but now Notion looked like a productivity tool on
01:49 the surface, a minimalist twist on Google Docs that also let you easily make wikis and
01:55 manage your to-do lists.
01:57 In August 2016, they released it on app discovery site Product Hunt.
02:01 It was the site's most popular product of the day, then week, then month.
02:07 Within weeks, Notion, which is free but charges power users upward of $8 a month, was turning
02:12 a profit and had become one of Silicon Valley's hottest startups.
02:18 Zhou and Last returned to San Francisco triumphantly.
02:21 Notion was spreading globally—80% of users are outside the U.S.—on word of mouth alone.
02:28 It hit its first million users in 2019.
02:31 Students liked it for making to-do lists and taking class notes.
02:35 Design-minded entrepreneurs used it to replace the traditional pitch deck, and artists used
02:40 it to show off their portfolios.
02:42 How I Use Notion Tutorials Flooded YouTube
02:45 People needed those videos because while Notion is powerful, the customization options for
02:50 something as simple as a to-do list can make it overwhelming.
02:54 One of the most popular is a relatively simple walkthrough of the software that shows how
02:57 to get started using it "without losing your mind."
03:00 But it was precisely this level of customization that made Notion so useful for work.
03:07 Employees at DoorDash and Nike adopted it to manage projects or share notes.
03:12 It caught on among some teams at McKinsey after a partner began using it at home to
03:16 organize his pizza recipes.
03:19 Scott Belsky, Adobe's chief product officer, used Notion to organize all his research and
03:24 write the drafts to his best-selling book, The Messy Middle.
03:27 He says, "In a wonderful way, Notion has collapsed the concept of a website and a document."
03:35 In January 2021, a handful of those How I Use Notion videos went so viral on TikTok
03:40 that the demand for downloads overwhelmed the company's servers and Zao was forced
03:44 to pause all product development for six months to shore up the back end.
03:49 At the time, the app had 20 million users.
03:52 "Now it's fast approaching 100 million," Zao says.
03:55 By Forbes' estimate, it made $250 million in revenue last year and remains profitable.
04:02 Later this year, the company hopes to debut Notion 3.0.
04:07 Users got a preview when the company launched an artificial intelligence bot in November
04:10 2023 that can rapidly surface anything stored inside Notion, part of the company's aggressive
04:16 bet on generative AI that earned it a place on Forbes' sixth annual AI50 list, which
04:22 was released yesterday.
04:24 For full coverage, you can see our video interview with Ivan Zao and check out Kenric Kai's
04:29 piece on Forbes.com.
04:32 This is Kieran Meadows from Forbes.
04:34 Thanks for tuning in.
04:36 [music]