The Multi-Agency Discharge Event (MADE) began on Monday at Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust and involves hospital staff, along with professionals from across the health and social care sector.
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00:00 [Music]
00:05 Hi, my name is Kev and I'm the Interim Chief Nurse.
00:07 And I'm Claire and I'm the Interim Chief Operating Officer.
00:10 We wanted to tell you about our exciting plans for our multi-agency discharge event, MADE,
00:16 that is starting the Trust on Monday.
00:18 The MADE week is a week-long event starting on Monday 11th March and finishes on Sunday 18th March.
00:24 During this week, teams across our local system are going to come together and put our patients
00:30 at the centre of our discharge processes to support them to get home quicker.
00:35 If you are a patient with us during this week, you may notice some changes to your treatment or discharge.
00:41 But this is to provide you with the best, safest, most appropriate care for you.
00:47 As you are aware, our Emergency Department, a flow of patients across the Trust, is not what we would like to be.
00:53 And this is resulting in care being provided in incredibly difficult circumstances.
00:59 We are therefore asking for your help.
01:02 Everybody within our system has a part to play in making the MADE week a success.
01:08 We are asking for clinically led ward and department level decisions to be made with relation to the discharges.
01:14 And we'll provide executive oversight to support any parts of our processes or system that may delay this.
01:21 We know we have some brilliant teams with brilliant ideas and so this week gives our teams the autonomy to develop those ideas and pilot new ways of working.
01:31 All staff across the system are invited to be a part of our MADE event.
01:35 If you have any ideas or would like to join us, then please contact either of us directly.
01:40 We already have a great amount of enthusiasm about the week and are really looking forward to this enthusiasm having a direct impact of the care in which we provide our patients and the way in which our teams work.
01:52 We would like to say thank you to all of those involved already and are really excited to be working with you all on this initiative next week.
01:59 [ Music ]