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00:00 "Tabshir provides services to the domestic sector.
00:03 It provides more than 400 services now,
00:06 and more than 27 million digital identities.
00:10 Last year, the number of operations carried out by Tabshir
00:15 exceeded 221 million operations.
00:17 This means more than 605,000 operations per day,
00:22 meaning that 605,000 people were provided services without attendance.
00:27 This has a lot of implications, including security, financial, environmental and quality of life.
00:36 Last year, the impact of Tabshir on economic savings exceeded 26 billion Riyals per year in 2023 alone.
00:45 This has other implications, including the provision of paper for digital marketing.
00:51 About 17,000 trees were provided, and other indicators.
00:56 You said that the economic return on electronic services was 26 billion Riyals in 2023.
01:05 What services will you focus on in the future?
01:11 What about new technologies, such as AI?
01:15 We have several pillars in our strategy.
01:20 The main focus is to continue digital transformation.
01:24 We will transform the services of the ministry to be fully automated.
01:29 We will reach the goal of zero reviewers.
01:33 We are looking for new technologies and skills.
01:39 We will focus on improving the services provided in a qualitative way.
01:43 Last year, we had a lot of work aimed at improving previous services.
01:48 We will focus on AI and machine learning.
01:53 and also the groups that are having difficulty accessing services.