US senators grilled CEOs of social media companies at a hearing on online child safety. Republican Missouri Senator Josh Hawley asked Meta CEO Mark Zuckerberg to apologise to the families of victims of online sexual exploitation.
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00:00 >> You said you mischaracterized.
00:01 >> 37% of teenage girls between 13 and 15 were exposed to unwanted nudity in a week
00:08 on Instagram.
00:09 You knew about it.
00:10 Who did you fire?
00:11 >> Senator, this is why we're building all these rituals.
00:12 >> Who did you fire?
00:13 >> Senator, that's, I don't think that that's...
00:16 >> Who did you fire?
00:17 >> I'm not going to answer that.
00:19 >> Because you didn't fire anybody, right?
00:22 You didn't take any significant action.
00:24 >> It's appropriate to talk about, like, individual HR decisions.
00:26 >> It's not appropriate.
00:27 >> That didn't... >> Do you know who's sitting behind you?
00:30 You've got families from across the nation whose children are either severely harmed or
00:36 gone, and you don't think it's appropriate to talk about steps that you took?
00:41 The fact that you didn't fire a single person?
00:42 Let me ask you this.
00:43 Let me ask you this.
00:44 Have you compensated any of the victims?
00:46 >> Sorry?
00:47 >> Have you compensated any of the victims?
00:49 These girls, have you compensated them?
00:51 >> I don't believe so.
00:53 >> Why not?
00:56 Don't you think they deserve some compensation for what your platform has done?
01:00 Help with counseling services?
01:02 Help with dealing with the issues that your service has caused?
01:06 >> Our job is to make sure that we build tools to help keep people safe.
01:09 >> Are you going to compensate them?
01:11 >> Senator, our job, and what we take seriously, is making sure that we build industry-leading
01:16 tools to find harmful content, take it off the services, and to build tools that empower
01:21 parents and that help work...
01:22 >> So you didn't take any action.
01:24 You didn't take any action.
01:25 You didn't fire anybody.
01:26 You haven't compensated a single victim.
01:27 Let me ask you this.
01:28 Let me ask you this.
01:29 There's families of victims here today.
01:30 Have you apologized to the victims?
01:34 Would you like to do so now?
01:36 They're here.
01:37 You're on national television.
01:38 Would you like now to apologize to the victims who have been harmed by your product?
01:42 Show them the pictures.
01:44 Would you like to apologize for what you've done to these good people?
01:48 >> I'm sorry for the condition of your father.
01:55 He's in a very terrible condition.
01:56 I'm sorry for him.
01:57 I'm sorry for him.
01:58 >> I'm sorry for the condition of your father.
01:59 He's in a very terrible condition.
02:00 I'm sorry for him.
02:01 I'm sorry for him.
02:02 >> I'm sorry for the condition of your father.
02:03 He's in a very terrible condition.
02:04 I'm sorry for him.
02:05 I'm sorry for him.
02:06 >> I'm sorry for the condition of your father.
02:07 He's in a very terrible condition.
02:08 I'm sorry for him.
02:09 I'm sorry for him.
02:10 >> I'm sorry for the condition of your father.
02:11 He's in a very terrible condition.
02:12 I'm sorry for him.
02:13 I'm sorry for him.
02:14 >> I'm sorry for the condition of your father.
02:15 He's in a very terrible condition.
02:16 I'm sorry for him.
02:17 I'm sorry for him.
02:18 >> I'm sorry for the condition of your father.
02:19 He's in a very terrible condition.
02:20 I'm sorry for him.
02:21 >> I'm sorry for the condition of your father.