Aired (January 14, 2024): Balikbayan box na pinadala pero hindi nakarating sa dapat sana’y pagbibigyan sa Pilipinas, mabibili raw ng bagsak-presyo online!
Legal ba ito?
Samantala, ang may-ari ng balikbayan box na nabili online ng vlogger na si Alexis Vines, susubukan niyang kontakin.
Sino ang may-ari at ano ang kanilang kuwento?
Panoorin sa video.
Legal ba ito?
Samantala, ang may-ari ng balikbayan box na nabili online ng vlogger na si Alexis Vines, susubukan niyang kontakin.
Sino ang may-ari at ano ang kanilang kuwento?
Panoorin sa video.
Category
😹
FunTranscript
00:00 [Music]
00:02 [Filipino language]
00:04 [Filipino language]
00:06 [Filipino language]
00:08 [Filipino language]
00:10 [Filipino language]
00:12 [Filipino language]
00:14 [Filipino language]
00:16 [Filipino language]
00:18 [Filipino language]
00:20 [Filipino language]
00:22 [Filipino language]
00:24 [Filipino language]
00:26 [Filipino language]
00:28 The Balikbayan Boxes, which are not claimed, will be sold online at a low price.
00:38 Last time, when I swiped through Facebook, I saw a post that there are Balikbayan boxes that are not claimed by officials, people or decades.
00:48 There were no information placed in this Balikbayan Box, so I bought it.
00:52 This unboxing video of the content creator opened a big issue.
00:58 He opened a Balikbayan box that was sent but it did not reach the place where it should be given here in the Philippines.
01:07 According to him, the so-called unclaimed Balikbayan box was already sold online at a low price of P5,500.
01:21 The content of this is so bad.
01:23 And the unboxing started.
01:26 It seems like there's a lot of content inside.
01:28 There's soap, comot, perfume, lotion, all of which are imported.
01:34 It's really OFW who sent this because he knows the contents of the Balikbayan box.
01:39 I think the plate is broken. Maybe it's because of his travel.
01:42 The vlog was flooded with tears.
01:45 Blood, sweat and tears before it's full. Then, just like that.
01:49 This is so unfair. Our countrymen are so poor. They worked hard for this.
01:54 Alexis,
01:58 We're just here for an interview.
02:00 started an interview.
02:01 I saw on the news that there are unclaimed luggage being sold.
02:07 I was curious. I searched for it online.
02:10 I found out that there's an unclaimed Balikbayan box.
02:14 I ordered it immediately.
02:15 He was even pitied by the owner of the Balikbayan box.
02:19 He was also surprised that it didn't arrive at the delivery.
02:23 As the son of OFW, I was so surprised.
02:27 They really worked hard to deliver it.
02:30 I was just told that there are such things.
02:33 I waited for someone to email me the Balikbayan box.
02:36 But there's really nothing.
02:37 If there's something, I can return it to them.
02:40 But this is what Alexis didn't show in his vlog.
02:44 In his inspection of the Balikbayan box he bought.
02:48 He saw a clue to who sent it.
02:56 And who should give the box.
02:59 There are numbers written on it.
03:01 It also has a name.
03:02 I saw it late when I uploaded the video.
03:06 Alexis tried to call the number on the box.
03:11 Will he answer?
03:14 Hello?
03:18 In our online inspection, we were surprised that the sales of the so-called unclaimed Balikbayan box was already low.
03:31 We tried to message the page but there's no response.
03:36 [Dramatic music]
03:45 There's a lot of blood boiling in the unclaimed Balikbayan box online.
03:53 I can't get in.
03:56 All the boxes are locked.
03:58 There are even people who are complaining that the Balikbayan boxes they sent to the Philippines did not reach their relatives.
04:07 [Dramatic music]
04:15 Just like the former OFW, and now has been living in Japan for more than three decades, Ella.
04:22 Her real name is not Ella.
04:24 It was June 2023 when she sent the Balikbayan box to her relatives here in the Philippines.
04:31 I can't sleep.
04:33 Your family will call and ask, "Ate, it's been three months.
04:36 No, it's been four months.
04:37 No, it's been five months. Why hasn't the box arrived yet?"
04:40 The contents of the boxes, which she said she burned for several months,
04:44 are clothes, household items, noodles, and chocolates.
04:48 It's worth more than P100,000.
04:52 The courier that she sent these things to was a forwarding company in Japan owned by a Filipino.
05:00 Our payment is P9,000.
05:02 For our money, it's P5,000.
05:04 There is no insurance.
05:05 It's just stated that if the luggage is not there, they will pay the total amount we put.
05:12 She has talked to the owner of the forwarding company or the company that she sent her Balikbayan box to several times.
05:21 When we went to their warehouse, it was all gone.
05:23 It was closed.
05:24 The owner said it was different.
05:26 She didn't show it to us.
05:27 She called, but they didn't answer.
05:29 It's so sad.
05:30 Her parents' medicine, they sent it.
05:32 She even died.
05:34 It's so hard for us to save up for the luggage.
05:41 Then, it suddenly disappears like a bubble.
05:43 We will fill it up for four to five months.
05:46 The little salary we receive from the luggage,
05:50 we will put it in a box for our family.
05:52 We can't accept it.
05:53 It hurts.
05:54 It hurts so much.
05:55 Ella posted her disgrace on social media.
06:03 She was surprised when she posted online that she discovered that there are almost 200 people who have the same complaint.
06:12 One of them is the owner of Antipolo Rizal, Ann, who is also working in Japan.
06:20 The return box was also sent to the courier that was sent by Ella.
06:27 The products are also included in the online business they will establish in the Philippines.
06:34 We will start selling online.
06:38 The chocolates, soap, ramen.
06:41 The amount of that box is 40,000.
06:43 The return box should have been delivered two months before it was received.
06:50 I filed a complaint with her on January 4.
06:52 We don't have any hope that our luggage will be delivered.
06:55 I'm not fighting with her, but she broke her promise.
06:58 She said she's sorry to the OFWs in Capuam, Philippines.
07:02 She said that we are still fixing the customs.
07:05 We are just waiting for the final amount and clearance.
07:08 Her last message was on January 9.
07:11 She apologized and said that there will be no update.
07:13 All the products were expired.
07:15 The cup noodles were all destroyed.
07:17 The chocolates were also destroyed.
07:19 What else can we expect from the return box?
07:21 Nothing.
07:22 How can we sell it?
07:23 We also contacted the police stations, DOC, DTI, but nothing.
07:29 The box was really destroyed.
07:31 Mercedes, whose real name is not known,
07:35 was also asked to deliver her luggage to Japan.
07:40 Her luggage was estimated to be worth 50,000.
07:43 She also had clothes that she should have worn at her niece's wedding.
07:49 When we attended the wedding, we didn't look pitiful.
07:53 But when the bride and groom marched and had their honeymoon,
07:57 the clothes that Mercedes should have worn at the return box
08:03 still didn't arrive.
08:05 Because the return box didn't arrive,
08:07 her expenses doubled and she had to buy the things that we need for the wedding.
08:12 We are still hoping because based on what I saw,
08:16 there is no case that she will be sued.
08:18 The OFW really sent this.
08:20 Until they watched Alexis' video.
08:24 We hope that we will be heard.
08:26 We are waiting for a lot of families.
08:30 Nothing. It could have happened to our luggage.
08:33 We didn't receive it.
08:35 We just sold it to someone else who is so cheap.
08:37 You will just cry.
08:39 Christmas is over. It's the new year.
08:41 We were hoping that it will come out.
08:43 It didn't come out so it hurts us more.
08:45 I hope that our family's Christmas will be good.
08:47 Nothing happened.
08:49 Where are the return boxes that they are looking for?
08:53 And above all, are the return boxes that are claimed to be unclaimed legal to be sold?
09:01 Meanwhile, the Bureau of Customs ordered to investigate the sale of return boxes online.
09:09 They also have a process in following the disposal of unclaimed return boxes.
09:15 There are agreements.
09:17 The sender gives consent.
09:19 The shipper and forwarder,
09:21 if they cannot comply with the payment or if they do not claim within the prescriptive period,
09:27 there is a consent that is given to the forwarding companies to dispose their boxes outside the jurisdiction of the Bureau of Customs.
09:38 It's a contractual obligation between the sender and the forwarder.
09:43 If there is something like this, we are investigating it.
09:45 We don't want to have this practice.
09:48 Some forwarding companies,
09:50 they are selling unclaimed return boxes if they cannot get the return boxes within a year.
09:59 What will you pay for the customs?
10:00 What will you pay for the delivery?
10:02 There are still a lot of boxes left in the pier that are not being disposed.
10:06 But there are events like that, for example, they cannot pay.
10:08 What we do instead of selling, we will try to communicate with the owners first.
10:13 We will give donations to those in need.
10:16 Victims of OFW can be chased if there is a lack of "unaccredited" freight forwarders or freight forwarding companies
10:28 because they asked the senders but they did not fulfill their contractual obligation to reach the address.
10:38 So, they can file a complaint, close the company and ask for Daniel's permission.
10:44 Our team also tried to contact the courier in Japan sent by Roseanne, Ela and Mercedes.
10:53 But they refused to give a statement.
10:56 We hope we will have an answer on where our luggage is.
10:59 They should not get involved in our problems here in other countries.
11:03 They should find a way.
11:04 Based on our records, this forwarding company was not processed
11:10 and the fees were not paid to get the boxes out.
11:15 This resulted in the abandonment of the OFW boxes that are still here in Bureau of Customs.
11:22 If that is the case, we will first include the forwarding company.
11:26 We cannot allow them to abandon because they are not the real owners of the boxes.
11:32 What we should do is, we still require them to pay all the fees to release the cargo and deliver it.
11:39 We also recommend that this be suspended and blacklisted.
11:43 In the event that they do not take action, we still release it and locate the owners one by one.
11:50 Meanwhile, when Alexis checked the unclaimed Balikbayan box that he unboxed,
11:57 he saw the name and contact number of the one who delivered it to the Philippines.
12:04 [Phone ringing]
12:10 Hello.
12:11 [Phone ringing]
12:16 Hello.
12:17 [Phone ringing]
12:18 They are really trying to kill me.
12:20 Our team also tried to go to the address until they saw the person who delivered it.
12:27 [Music]
12:52 Bureau of Customs will issue a list of accredited consolidators and forwarding companies in the first three months of 2024
13:03 to guide our countrymen on who they should trust their Balikbayan boxes.
13:11 If there is a problem, we can help them.
13:14 If they are accredited, we have details in the DTI.
13:18 We can punish them if there is violation in their terms of accreditation.
13:23 The accreditation can be canceled.
13:25 There are a lot of contents inside.
13:27 Every Balikbayan box is not just a simple delivery, but it is a testament of the hard work, sacrifice,
13:36 and love of our OFWs or abroad relatives.
13:41 It should be delivered by hand.
13:47 [Music]
13:50 Thank you so much, Kapuso.
13:52 If you liked this video, subscribe to the GMA Public Affairs YouTube channel.
13:59 Don't forget to hit the bell button for our latest updates.
14:04 [Music]
14:07 [Chanting]