Boohoo: Here are the ethical promises the fast-fashion brand broke

Boohoo: Here are the ethical promises the fast-fashion brand brokeSource: Bohoo’s Broken Promises, Panorama, BBC

Transcript

00:00 and have responsible purchasing principles to follow.

00:02 Promise number one, to be fair to suppliers.

00:10 Boohoo says it understands a fair price for a garment

00:13 and commits to paying it.

00:16 What did you say the best way to negotiate with them was?

00:19 Going low.

00:20 Going low.

00:21 Going low and cancel.

00:23 Not getting anywhere, just saying,

00:25 "You're going to keep my stuff."

00:26 Yeah, even if you haven't got it cheaper out there.

00:30 Yeah, I definitely have, but I'm sorry.

00:32 It's a lie.

00:33 Now promise number two,

00:35 agreeing realistic timescales for its orders.

00:38 In my department, orders have been taking,

00:40 on average, more than 10 weeks.

00:43 Boohoo wants that cut for all garments.

00:47 Nothing is to be approved

00:49 unless it's six weeks or under the time.

00:53 After a week's grace,

00:54 Boohoo imposes a 5% price cut for every week in orders late.

00:58 Here comes Boohoo's promise number three,

01:01 better transparency.

01:02 They see, the mood's took me on,

01:04 and whenever you say, "I want it for that,"

01:07 or, "I'm trying to get it for that,"

01:08 it's my job to try and get what Boohoo want.

01:12 Then told the world it had prohibited subcontracting

01:15 in its UK supply chain.

01:17 Here's what Andy Hubbard says.

01:24 I subcontract everything to Andy Hubbard.

01:26 I'm a lot cheaper than anyone else,

01:30 and that's what my move wants to bring to the table.

01:32 So you guys, we get a bigger margin.