• last year
If your HP Probook 650 ci5 laptop is not powering on, there are a few steps you can try to troubleshoot and potentially resolve the issue:

1. Check the power adapter: Ensure that the power adapter is properly connected to both the laptop and a working power outlet. Make sure there are no loose connections or damaged cables. Additionally, check if the power adapter LED light is on, indicating that it is receiving power.

2. Reset the power management: Sometimes, the laptop's power settings can get stuck, preventing it from turning on. To reset the power management, disconnect the power adapter and remove the battery (if possible). Then, press and hold the power button for about 15-20 seconds. Afterward, reconnect the power adapter (without the battery) and try turning on the laptop.

3. Test with a different power adapter: If you have access to another compatible power adapter, try using it to see if the issue lies with the power adapter itself. If the laptop powers on with the new adapter, you may need to replace your original power adapter.

4. Check the battery: If your laptop has a removable battery, remove it from the laptop and clean any dust or dirt from the battery contacts. Then, reinsert the battery firmly and try powering on the laptop. If the battery is old or faulty, consider replacing it.

5. Perform a hard reset: In some cases, a hard reset can resolve power-related issues. To do this, disconnect the power adapter and remove the battery (if possible). Then, press and hold the power button for about 30 seconds. Afterward, reconnect the power adapter (without the battery) and try turning on the laptop.

6. Check for physical damage: Inspect the laptop for any visible physical damage, such as broken connectors or loose components. If you notice any issues, it is advisable to take the laptop to a professional technician for repairs.

If none of these steps resolve the issue, it is recommended to contact an authorized HP service center or a professional technician for further diagnosis and repair. They will have the expertise and tools required to identify and fix the problem accurately.


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