Amit Ghose, 33, was born with neurofibromatosis type 1, a condition that causes tumours to grown along nerves.
He lost his left eye when he was 11 and wore an eye patch while waiting for a prosthetic eye, leading to bullying at school.
But despite those challenges, Amit says he's "always" embraced his disfigurement and has a "positive personality".
Looking for some extra cash to fund his wedding, he decided to sign up as a Deliveroo rider.
However, after filling in his details, Amit was prompted with an AI facial recognition software.
This asked him to repeat a number of facial prompts - such as blinking and opening his mouth.
The software then failed to recognise Amit, he claims, and rejected his prompts every time he tried - leaving him "frustrated."
A Deliveroo spokesperson apologised and said the firm had put "an approach in place to resolve the issue".
He lost his left eye when he was 11 and wore an eye patch while waiting for a prosthetic eye, leading to bullying at school.
But despite those challenges, Amit says he's "always" embraced his disfigurement and has a "positive personality".
Looking for some extra cash to fund his wedding, he decided to sign up as a Deliveroo rider.
However, after filling in his details, Amit was prompted with an AI facial recognition software.
This asked him to repeat a number of facial prompts - such as blinking and opening his mouth.
The software then failed to recognise Amit, he claims, and rejected his prompts every time he tried - leaving him "frustrated."
A Deliveroo spokesperson apologised and said the firm had put "an approach in place to resolve the issue".
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