Groomer Helps Severely Matted Pomeranian Dog

Jukin Media

This groomer came across a pomeranian that came in for grooming with severely matted fur and after initially being overwhelmed, she eventually first helped the dog and then also educated the owner about the health needs of their dog and how to work on them.  The underlying music rights are not available for license. For use of the video with the track(s) contained therein, please contact the music publisher(s) or relevant rightsholder(s).

Transcript

00:00 I broke down today at work. A severely matted Pomeranian came in and his coat was devastatingly

00:07 casted to its skin. He was so sweet and I really wanted to help him. At first I was super angry

00:15 and I couldn't understand how it could get this bad. Then I called my best friend who is also a

00:23 groomer and she calmed me down and told me, "Arissa, as easy as it is to be angry at the

00:31 owner and shame them into making them feel worse, take this opportunity to educate the client of the

00:38 risk associated with this kind of matting. That way this will not happen again and know that you're

00:43 helping this dog feel better. He'll no longer be in pain because of you." I really appreciated that

00:51 advice because she did calm me down and I probably would have just gone off. I was that emotional.

00:58 And so I did. I told the client that matting this severe can cause major skin irritations

01:06 and sores on your dog and it's super painful, can cut off circulation, causing bruising or worse,

01:13 hematomas. We set up the next appointment so we could further prevent this from happening again.

01:20 We came together with a plan for the health and benefit of this sweet baby and anger wouldn't

01:27 have gotten us there. I'm happy that this dog can now smile and feel free of its matting.

01:35 Like, just look at him. He's so relieved and it just really makes me happy now.

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