Hate going to the theater? Here's how theaters are ruining the movie-going experience

Have you ever noticed ugly gray bars surrounding your screen? How about a dark or blurry picture? It turns out movie theaters aren't doing enough to ensure that their audience is seeing a movie the way it is meant to be seen. The big chains have little quality control over things like screen masking and projector brightness and it has been hurting moviegoers for years. Why bother with a subpar theater experience when you can buy a 4K HDR movie to watch at home? We talked with two projection experts to help us understand what is going on inside the booth.