Quality Measures for Improving Passengers travel experience: Pawan Bansal

For providing high level comfort in terms of hygiene and luxury Pawan kumar bansal talked in his new rail budget. setting up new mechanised laundries, new electronic boards in trains to provide information. He proposed Bio-toilets in train coaches, clean train stations, putting up of water bottling plants, launching pilot project to allow passengers to contact housekeeping staff through SMS for coach cleanliness.